In mission-critical environments like 911 dispatch centers , furniture is more than just a fixture. It plays a vital role in supporting operator performance, long-term health, and operational efficiency. The materials used in emergency dispatch consoles directly influence how well a center functions day after day. At the core of our emergency dispatch console design is a powerful combination: steel-framed structures paired with high-pressure laminate (HPL) worksurfaces . Toge

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Modern control room furniture needs to be reliable, secure and comfortable to work at. Operators work long shifts at their workstations...

Applying cable management techniques doesn’t have to be an obstacle. Modern control consoles integrate a variety of systems to make it...

In 24/7 control room environments, ergonomics plays a crucial role in reducing fatigue and increasing productivity. By making proper...

More equipment = more work surfaces  Dual surface consoles  offer the greatest flexibility for users in terms of ergonomics,...

911 dispatchers and call takers are under constant stress in the control room. As the first-first responders, they encounter people in...

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Dispatchers have trouble adapting their workstations to their needs. The software and the furniture used in command centers and the IT...

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With the upcoming renovation of your PSAP center, you have a unique opportunity to upgrade the physical space but also bring your team together and boost long-term morale.

1) Application of a human-centered design approach The first step when designing a control room is having an understanding of the...

1) What kind of schedule should I plan for my room? While no two projects are the same and timelines may vary. Having a specific date in...

This control console is ONLY available in Canada In this video, Derek Dugas, account manager at Sustema presents the Transit E console...

Transit C-300 Series of Dispatch Console , built by Sustema Who Is This Dispatch Buying Guide For? This guide is intended to help you familiarize yourself with the buying process of dispatch consoles for emergency communication centers and PSAPs. If this is your first time building or renovating a control room, these are the steps you will need to follow. What is a Dispatch Console? Dispatch consoles are the "desks" and workstations found in mission-critical work environment

APCO 2021 On August 15-18, Sustema had the chance to attend the 2021 APCO conference in San Antonio, Texas. APCO International’s Annual...

Event Highlights Sustema is proud to have participated in the NENA 2021 Annual Conference held in Columbus, Ohio on July 24-29. During...

About the Event APCO 2021 It is the largest event for public safety communications professionals in the world. APCO 2021 is the leading...

Visit Our Booth! Sustema is proud to announce it will be participating at the NENA 2021 conference and expo in Columbus Ohio from July...