Search Results

Is a slat wall beneficial, or is it just an aesthetic choice? Let’s discuss how you can keep a dispatch console (or any other control console) clutter-free by using a slat wall system in the command center. A dispatch console can become untidy and messy very quickly with notepads, telephones, radios, office supplies and monitors resting on the work surface. To help operators deal with all the scattered tools on the dispatch console a slat wall is a good solution as it keeps everything the dispatcher needs accessible and organized. How to keep a dispatch console clutter-free with a slat wall After years of designing dispatch consoles and other types of specialized furniture we know how valuable space is in the control room. Specially if the operator must use different types of equipment like a radio, a telephone, and even simple stuff like pen and paper. All of these things add up and clutter the work surface pretty quickly. Why does the problem persist? This happens when the furniture being used was not designed to adapt to the needs of the center. Perhaps when it was first purchased the users were not consulted, or perhaps the operators have had to take on more responsabilities as time goes on, which in turn means more equipment is thrusted upon the console. Working in a cluttered workspace has physical and mental health consequences since every object that is lying on the console doesn’t have a dedicated space, and as such it requires extra effort from the operator to handle it and to keep a semblance of order at their station. Repeating this process all day contributes to an increasing build-up of stress and daily muscle fatigue caused by having to perform the same repetitive motion of reaching for misplaced objects all day long. Why does a dispatch console get cluttered very quickly? There is only so much an operator can tolerate by working on a control console in which they have to adapt to it, instead of having specialized furniture that adapts to them. On the long-run, uncomfortable furniture has a negative impact on the organization by increasing the levels of employee turnover. We previously touched upon this subject last week. Having tools and objects scattered throughout the work surface will cause the operator to constantly reach outside their range of motion. A cluttered work surface impacts the ability of the operator to respond quickly and efficiently to the task at hand. Since the tools like the telephone or writing utensils are constantly being shifted from one position to another, operators have to readjust the way they work, which interrupts their workflow every time they have to rearrange their desk to suit the task at hand. Perhaps managing one telephone on the work surface is not much of a problem. But, when operators have to switch back and forth between different lines and radio equipment, they are confronted with high density of equipment, wiring and electrical services that are using up valuable space and actively contribute to fatigue build-up. After some time this causes the operators to suffer from reduced alertness, attention and vigilance; reduced reaction time, reduced physical capacity, increased sick time, absenteeism and rate of turnover. A slat wall system gives operators easy access to their tools In a control room with clutter-free work surfaces operators can better perform tasks which must be sustained for long periods of time, as well as work tasks which are long repetitive, paced, difficult, boring and monotonous. Since each tool at their disposal has a predetermined place which is always within reach, operators don’t have to worry about finding a new place for it on their workspace and have that mental process always running in the background of their mind. A slat wall provides the operators with a clutter-free workspace that has every tool they need to carry out their job. Having their communications tools, their writing utensils, the monitors, task lamps, status lamps and even their laptops resting on the slat wall frees up their workspace so that they can place temporary items. Since the furniture takes on the role of organizing the tools for the operator to use and store efficiently, they can benefit from an increased alertness, concentration and memory retention. The consequences for operators who work in control consoles that are not designed to accommodate for their jobs can cause them to have poor decision making, bad communication skills and most importantly a reduced ability to handle stress on the job. Keep in mind that a poorly implemented slat wall can further increase the levels of isolation in the control room as it blocks off operators from their colleagues and prevents them from engaging in conversation and team-building. A slat wall can handle an array of monitors, communications tools and even support a laptop, but when designing a new control room, you must ask yourself which tools are required for the job. Just because a control console can handle enormous amounts of equipment doesn’t mean that the operator can do the same. How to implement a slat wall on your control consoles? For control centers that are experiencing high turnover and decreased levels of employee satisfaction, this may be an opportunity to boost staff morale by implementing control consoles that use a slat wall system. This will help operators counter the causes of fatigue throughout their workflow. Having their essential tools within reach and with a predetermined place helps them to better focus on their jobs, and avoid mental and physical fatigue from having to perform repetitive and tedious motions throughout the day, such as having to rearrange what’s in front of them every time they pick up the phone. If you want to know how you can implement a slat wall system in your control room, contact us and our team of specialists and industrial designers will help you create a workspace that adapts to your needs and specific requirements.

Government Control Room in the City of Venice (Image Source: CNN) What is a Control Room? A control room is a workspace in a critical-mission environment where professionals spend their time handling complex situations in a variety of industries such as public safety answering points (PSAP), process control, security, finance, transportation, energy & utilities, broadcasting, military, healthcare, IT, etc. No control room is exactly the same as another one. The type of furniture, the layout of the room, and even the amount of workstations available determine the purpose of the command center. Below are some examples of previous projects we have designed and manufactured for our clients. To learn more about each of them you can read our detailed case studies. Also, a control room tends to be highly advanced and sophisticated in terms of technology integration and development. The furniture inside this facilities integrates technology into its structure to ensure a clean, efficient and safe environment. A control room focuses on the connectivity of several components such as the hardware, the online servers, data visualization, video walls system, consoles, efficient workflows, and operator controls. About Sustema Inc. With over 25 years of experience designing modular and ergonomic control room consoles, we’ve manufactured thousands of aesthetically superior designs combined with functional comfort for end-users across North America. We’ve learned to integrate ergonomic standards by considering human factors in every project including the control room layout.

This article intends to showcase the relationship between an ergonomic work environment and its positive effect on employees and companies. Specifically, this article sets out to explain how simple ergonomic adjustments to one's work environment can lead to increased productivity, higher job satisfaction, and lower employee turnover. So what exactly is an “ergonomic work environment”? Essentially, ergonomics according to the National Research Council is “the study of human characteristics for the appropriate design of the living and working environment” (Human Factors and Ergonomic Society). Ergonomists attempt to learn about these human characteristics such as but not limited to a person’s potential, restraints, ambitions, motivations, and aspirations with the objective of bettering the work environment. The ultimate goal in ergonomics aside from promoting good posture is to create an office space that is fully tailored to the physiological and mental needs of workers with the hopes of creating a more efficient workspace. This in turn paves the way for improved job performance and overall employee well-being. Though making a work environment more ergonomic seems like a simple task, it is in fact a process that takes into consideration a handful of factors that often go overlooked. According to scientifically proven research, small details such as; the height of the seat, the elbow positioning, the height of the monitor, the distance between the user and the screen, and the height of the desk, all play crucial roles in the overall long term health and job performance. Since the average office worker sits for 10 hours a day, the argument can easily be made that workstations should be as comfortable as the homes we live in. Failure to do so will eventually lead to unwanted negative side effects. The image below shows in detail the exact manner in which a worker should be seated at his or her desk; If we were to compare this photo and its ergonomic set up to our current office set up (desk and chair), we may begin to realize that the neck pain or eye strain we complain about after a long day of work can be avoided altogether with a few simple ergonomic modifications. However if companies and other entities continue to delay converting their workplaces into a more ergonomically friendly one, then they will inevitably continue to operate and perform at a rate far less than their potential. In addition to lesser than ideal job performance, employers will also be faced with more frequent cases of employees being absent due to medical reasons directly associated with the manner in which they are seated at their workstations. Scientists and academic researchers have repeatedly warned society that extended periods of sitting can be dangerous to users. Specifically, they put forth the credible argument that such extended periods of sitting has been associated with a higher risk of diabetes, heart disease, cancer, depression and obesity, as well as some of the more common problems such as joint issues and muscle pain (Washington Post). Reoccurring evidence on these negative effects of prolonged sitting has led to the rise in popularity of elevating desks also known as the standing desk. The standing desk — ergonomic friendly — encourages and allows workers to opt for standing while working instead of being confined to a chair. And according to Harvard Health Publishing, the simple act of standing while at the workplace has the potential to lower the risks of obesity, diabetes, cardiovascular disease, cancer, and premature death (Harvard Health Publishing). Another key benefit of standing at the workplace is its positive effect on cognitive performance. Since standing requires more effort, the brain is required to manage more variables such as balancing your body weight, controlling muscle contraction, and contributing to cognitive stress. Thus the brain is in a constant state of alertness in comparison to when one sits down. In the image below, we see a worker in action standing at his control station made by Sustema, one of the pioneers in the ergonomic control room furniture industry. Implementing an ergonomic working environment is undeniably costly, but one of the smarter investments a company can make. According to Mark Middlesworth in his 2021 article titled “5 Proven Benefits of Ergonomics in the Workplace ”, employees will take notice of their employers putting forth their best efforts to ensure their health and safety. Employees will also begin to no longer experience tiredness and irritability during their workday, which can “reduce turnover, decrease absenteeism, improve morale and increase employee involvement”. Some other noteworthy findings as it relates to ergonomics are; a 48% average reduction in employee turnover will occur, 75% reduction in lost workdays as well as a 58% average reduction in employee absenteeism. The above statistics can be a tremendous incentive for company’s considering ergonomics! Having understood the importance and benefits of ergonomics at the workplace, Sustema has been on a relentless mission to offer ours clients state-of-the-art, ergonomically focused workstations. All of our products take into account the various factors that lead to better comfort and job performance. We empower our customers to have full control of their workstations by giving them complete control from everything to monitor angles, desk heights, and chair to keyboard distance. When we develop new products or consult with current or prospective clients, we always put ourselves in the shoes of the end-user. One of the first questions we always ask ourselves is “How can we make their day better, more productive, and above all, more comfortable!.” At Sustema , we like to do things the ergonomic way!

Join us at the Sustema booth for an unforgettable experience at NENA 2023 Texas! We are thrilled to invite you to the highly anticipated National Emergency Number Association conference and expo in Grapevine, Texas, from June 17th to 22nd, 2023. We assure you that this event will leave you inspired and empowered to make impactful decisions for your emergency center. Stop by booth 731 and be sure to register for the draw of a captivating mystery prize, set to be revealed during the NENA 2023 Texas conference & expo. At Sustema, we believe in the power of first-hand experiences. That's why we will be showcasing one of our remarkable consoles at the booth, allowing you to immerse yourself in our unwavering commitment to quality, ergonomic design, and superior craftsmanship. Our consoles are meticulously crafted to meet the demands of Public Safety Answering Points, and emergency response centers, and we can't wait for you to witness their exceptional functionality and aesthetic appeal. Our esteemed account managers, Louis, and Mark are eagerly looking forward to connecting with you. They are well-versed in the unique challenges faced by decision-makers like yourself and are passionate about finding tailored solutions to address your specific needs. Prepare for engaging conversations that will undoubtedly spark innovative ideas and opportunities for collaboration. To stay updated on all the latest developments, follow Sustema on social media. Not only will this allow you to learn about the lucky prize winner, but it will also keep the conversation flowing beyond the conference, fostering a strong and enduring partnership. But that's not all! The NENA 2023 Texas conference & expo promises to be an event like no other. It offers an unparalleled platform to gain practical, real-world knowledge that you can implement immediately within your organization. With captivating keynote speakers, over one hundred hours of informative breakout sessions, career-building courses and workshops, networking events to foster valuable connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2023 are undeniably one of the year's most important events in our industry. Here are five compelling reasons why you simply cannot afford to miss #NENA2023: 1. Unparalleled Education and Professional Development: Discover the finest educational and training opportunities for public safety professionals. Acquire knowledge that will elevate your organization's capabilities to new heights. 2. Inspirational Keynotes: Prepare to be motivated and empowered by leadership experts and master motivators who will ignite your passion for driving positive change within your organization. 3. Networking Galore: Engage with like-minded professionals, build meaningful connections, and forge partnerships that will open doors to exciting opportunities in the future. 4. Give Back: Join the Run for 9-1-1 and be a part of a meaningful cause. Contribute to making a difference in the lives of those who dedicate themselves to public safety. 5. Interactive Expo Hall: Immerse yourself in an environment buzzing with the latest and greatest products and services. See, hear, and feel the innovation that is shaping the future of our industry. We look forward to meeting you at the Sustema booth #731 at the NENA 2023 Texas conference & expo, where we will explore the endless possibilities for collaboration and success. Let us help elevate your emergency center to new heights. Chat with us now to get a free quote.

About the client - a major mining company With a legacy spanning over six decades and a formidable workforce of more than 8,300 employees, our esteemed client emerges as a standout figure in the Canadian gold mining sector. As a company renowned for its unwavering commitment to excellence, they have established a strong foothold in key global markets, including Canada, Finland, Mexico, the United States, and Sweden. The breadth of their operations, coupled with their unyielding pursuit of innovation, is exemplified by their ongoing exploration and development activities in each of these regions. In line with their ambitious expansion plans, our client recently embarked on a quest for specialized furniture solutions to equip their new operational center. This strategic move underscores their resolute dedication to fostering an environment that embodies both efficiency and aesthetics, affirming their status as industry leaders. The project - what it takes to design a mining operational center Our esteemed client embarked on their latest mining project, prompting their need for specialized furniture in their newly established on-site operational center. This center plays a pivotal role in providing vital support services across a diverse range of functions, spanning administration, financial services, IT, supply chain, human resources, communications, construction, and technical expertise encompassing geology, engineering, metallurgy, infrastructure, marketing, innovation, and digital transformation. To create a dynamic and versatile workspace, our client sought a comprehensive furniture solution that would optimize productivity and efficiency. In response, we designed both dual-surface and single-surface control consoles tailored to the demands of a 24/7 operational environment. These consoles boast a wide and clutter-free work surface, meticulously crafted to withstand the rigors of continuous operations. With an unwavering commitment to durability, our furniture showcases a heavy-duty and scratch-resistant construction, ensuring resilience during round-the-clock activities. Recognizing the significance of ergonomic considerations, we integrated urethane edges to prioritize user comfort, effectively minimizing strain during extended work hours. Moreover, our solution features a robust steel substructure seamlessly integrated with cutting-edge cable management solutions, including electrical raceways. This strategic implementation guarantees organized and efficient cable routing, playing a pivotal role in maintaining uninterrupted performance within the non-stop work environment of our client's operational center. By providing a seamless fusion of functionality, durability, and ergonomic design, our furniture solution empowers our client to operate at their peak, further solidifying their position as industry leaders in the mining sector. The solution - heavy-duty control consoles for the mining industry Recognizing the need for a superior furniture solution, our client made a confident choice by selecting our best-selling offering, the Transit control console, specifically the Transit C-300 Console. Expertly engineered to cater to the unique requirements of Stock Traders, Surveillance, Security, 911 Call Centers, and Command Control rooms, this remarkable Cockpit-style configuration perfectly addresses a common ergonomic concern prevalent in these environments. A standout feature of the C-300 Transit Console is its adjustable height capability, encompassing the entire upper portion of the console, ensuring optimal customization for each user. Complementing this, the console also boasts height-adjustable keyboard support, aligning with our commitment to ergonomic excellence. By empowering individuals to personalize their workspace, our solution maximizes comfort, productivity, and overall well-being. Furthermore, the C-300 Transit Console goes beyond ergonomic considerations to deliver maximum functionality. The integration of a versatile slat wall enables effortless installation and positioning of multiple LCD screens, facilitating seamless information display. The inclusion of strategically designed storage units guarantees secure housing for computers while ensuring convenient access to cables, minimizing disruptions, and optimizing workflow. To further streamline installation and modifications, our console incorporates cutting-edge cable and data management supports, ensuring a well-organized and efficient workspace. Beyond its impressive features, the Transit control console stands tall with its solid construction, instilling unwavering stability and resilience. It effortlessly withstands substantial weight on its upper mobile surface, providing a reliable and durable foundation for demanding operational environments. With the Transit control console, our client discovered a comprehensive solution that harmoniously combines comfort and efficiency, empowering them to thrive in their workplace with unmatched confidence. The result: In the dynamic landscape of the mining industry, the meticulous design and manufacturing of our furniture played a pivotal role in empowering our client to achieve their goals while staying ahead of the competition. Our specialized solutions provided a solid foundation for the creation of an operational center that seamlessly supported a diverse range of functions crucial to their success. From administration and financial services to IT, supply chain, human resources, communications, construction, and various technical services, our furniture solutions proved indispensable. At the heart of our offering were the dual surface control consoles, prominently featuring the Transit C-300 Console. These consoles delivered a spacious and uncluttered work surface, meticulously tailored to meet the exacting demands of our client's operations. The consoles' adjustable height and ergonomic features were thoughtfully incorporated to prioritize user comfort, enabling sustained productivity even during long work hours. To maintain an organized and efficient workspace, our furniture integrated advanced cable management solutions, including electrical raceways and CPU enclosures. These smart additions facilitated streamlined cable routing, minimizing disruptions, and ensuring convenient IT access for seamless operations. Furthermore, the consoles' solid construction and impressive weight-bearing capacity instilled a sense of stability and durability, essential for withstanding the rigorous demands of the mining industry. By embracing our furniture solutions, our client was able to optimize their workspace, unlocking enhanced operational efficiency and maintaining a competitive edge in the mining sector. Our unwavering commitment to delivering excellence in design and functionality propelled their success, cementing their position as industry leaders. Make the choice that ensures success in the mining industry As decision-makers in the mining industry, the importance of equipping your operational centers with specialized furniture cannot be overstated. Our meticulously designed and manufactured solutions offer a strategic advantage, optimizing productivity, enhancing efficiency, and fostering a work environment that prioritizes both comfort and functionality. Take the next step towards elevating your operations by partnering with us. Contact our team today to explore how our tailored furniture solutions can empower your organization, streamline workflows, and put you ahead of the competition.

About the client: With over 30 years of innovation and a global presence, our client is redefining the cathodic protection and pipeline integrity monitoring industry. Serving over 200 organizations across North America and beyond, they have protected over 160,000 kilometers of pipeline assets. As part of their expansion project into their new Headquarters, Sustema was approached to design and manufacture specialized furniture that aligned with their budget and specifications. The Project: During the construction and expansion of their new Headquarters in Calgary, our client sought specialized furniture solutions for their engineers' workstations. The newly constructed 18,500-square-foot facility is a testament to their commitment to leading-edge manufacturing technologies, lean process flows, and sustainable practices. With our expertise in ergonomic design and state-of-the-art tech benches, we were the ideal partner to ensure increased efficiency, healthier margins, and an enhanced overall customer experience. Together, we created workstations that not only promote ergonomics but also elevate employee productivity and job satisfaction. The Solution: Our solution for the client involved the implementation of custom engineering workstations equipped with our state-of-the-art Tech-Bench, designed to serve as a versatile product assembly line for their new Headquarters. The setup included a set of 2 linked units and 8 Service Benches linked back to back units, providing ample workspace with a width of 72". To optimize productivity and user comfort, the workstations featured mechanically height-adjustable and high-pressure laminate worksurfaces, allowing for customization based on individual requirements. To maximize efficiency, an accessory rail was integrated, providing easy access to power and data. Additionally, height-adjustable laminated shelves were installed, supported by heavy-duty vertical beams, optimizing space utilization. With the inclusion of electrical raceways underneath the work surface, cable management was streamlined for a clean and organized workspace. The Result: The implementation of the state-of-the-art tech bench had a significant positive impact on our client's productivity and efficiency. By streamlining their assembly process, the new setup resulted in time savings and improved overall productivity. With increased service and support, manufacturing, warehouse space, as well as expanded office space for their growing engineering and administrative teams, our client experienced enhanced operational capabilities. The unique design of the manufacturing area allowed for easy reconfiguration based on demand, ensuring flexibility and adaptability. Our Integration System, specifically designed for high-data-intensive environments, proved to be the ideal solution for their technological needs. Its ergonomic and aesthetic features complemented the efficient workflow, resulting in an environment that fostered productivity and supported the demands of their operations. Conclusion: By integrating our custom-designed tech bench in their new Headquarters in Calgary, our client not only streamlined their assembly process, saving time and improving overall productivity but also demonstrated their commitment to quality and supply chain security. The addition of a state-of-the-art surface mount line further solidifies their position as an industry leader, offering enhanced quality control and supply chain resilience. At Sustema, we take pride in our ability to deliver customized solutions that not only enhance workflow and productivity but also provide long-term value and strategic advantages. As our client continues to thrive and grow, we stand ready to support their evolving needs and contribute to their continued success in the industry. Stay ahead of the curve and gain exclusive access to our portfolio of success stories. Every week, we provide invaluable insights into our case studies and the innovative solutions we have developed for organizations to achieve their goals and objectives in mission-critical environments. Don't miss out on the opportunity to optimize your workspace and elevate your operations. Follow us on LinkedIn today.

About the client Bombardier's commercial aviation division (now operated by Airbus since 2020) - a renowned global leader in aviation with a rich heritage spanning over 80 years. Headquartered in Montreal, Canada, Bombardier is known for its cutting-edge production and engineering facilities that have propelled it to the forefront of the aerospace industry. With a vast customer support network, Bombardier services a worldwide fleet of over 5,000 aircraft in operation, earning a reputation for excellence and innovation that is second to none. The project The challenge at hand was to design and build a customer response center for Bombardier that would serve as a vital hub for ensuring their aircraft fleet continues to operate at peak performance around the clock. With the objective of providing 24/7 support to engineers across the globe, the center located in Mirabel, Canada was envisioned as a world-class workspace equipped with cutting-edge technology and staffed by a highly trained team of professionals. Our team worked closely with Bombardier to design and build a state-of-the-art facility that not only met their rigorous technical requirements but also reflected their brand identity and commitment to customer satisfaction. The solution Our team at Sustema was honored to be selected for this critical project, leveraging our extensive experience in designing and manufacturing mission-critical control rooms and high-tech furniture. Our solution for Bombardier involved the design and production of 62 state-of-the-art consoles that would form the backbone of their customer response center. These consoles were meticulously crafted to meet Bombardier's specific requirements and optimized for ergonomic comfort, functionality, and durability. With a total of over 100 employees working on them daily, our consoles have helped Bombardier create an efficient, streamlined workspace that delivers world-class support to their global network of engineers. The result Our Focus console design proved to be a game-changer for Bombardier, maximizing the available space and creating a collaborative, semi-open ensemble of workstations that enabled their engineers and aviation specialists to work efficiently and effectively over extended periods. After three years of study and a rigorous national tender process, Sustema was ultimately chosen as the console supplier of choice. The impact of our consoles on Bombardier's productivity and performance has been significant, providing a comfortable and functional workspace that has enabled their staff to deliver world-class support and ensure the smooth operation of their aircraft fleet. The conclusion Our extensive experience in designing and manufacturing mission-critical environments and the proximity of our factory proved to be the decisive factors that led Bombardier to select Sustema for this important project. Today, engineers and aviation specialists at Bombardier's customer response center benefit from a workspace that exceeds their expectations, with our high-quality consoles providing unparalleled comfort, functionality, and durability. Our consoles' large workspaces are perfect for reading aircraft factory plans, while the slat wall system keeps office utensils and accessories within reach yet always out of the way. Thanks to our strong consoles, Bombardier's customer response center is now able to operate 24/7 without interruption, ensuring a seamless and efficient support system for its global network of engineers. Don't miss out on the latest exclusive insights into the world of control console design! Follow our LinkedIn page to stay ahead of the curve and discover cutting-edge solutions that can transform your workspace.

In the high-stakes environment of control centers, where critical decisions are made and lives are impacted, the significance of optimal lighting conditions cannot be overstated. Lighting plays a crucial role in shaping the well-being, alertness, and performance of dispatchers who tirelessly operate in these 24/7 workspaces. By understanding the interplay between lighting and human physiology, we can unlock insights that empower us to create control center environments that foster productivity, resilience, and mental well-being. In this article, we explore the fascinating world of control center lighting, examining the connection between lighting and circadian rhythms, the role of lighting in reducing eye strain, and how thoughtful lighting design can elevate console operators' experiences. Join us on this illuminating journey as we shed light on the path to enhanced control center ergonomics. Understanding the Impact of Lighting on the human body The human body operates on a natural cycle known as the circadian rhythm, which regulates our sleep-wake patterns and influences various physiological processes. Control center operators, who often work extended shifts and irregular hours, are particularly susceptible to disruptions in their circadian rhythms. Lighting plays a vital role in regulating these internal body clocks and promoting optimal alertness and performance. Research has shown that exposure to bright, blue-rich light during the day can enhance alertness and cognitive function, while warmer, dimmer light in the evening promotes relaxation and prepares the body for sleep. The careful management of lighting intensity and color temperature can help prevent excessive fatigue and the associated negative effects on cognitive performance. By providing an optimal lighting environment that takes into consideration the circadian rhythms of console operators, control centers can promote sustained attention, reduce errors, and enhance operational efficiency. Alleviating Eye Strain with Thoughtful Lighting Design Control center operators, including 911 dispatchers, are often required to monitor multiple screens and maintain constant visual focus for extended periods. This demanding task can put significant strain on their eyes, leading to discomfort, fatigue, and even long-term vision problems. However, with the right lighting design, control centers can mitigate eye strain and create a more comfortable and productive work environment. A transit operator works diligently with their console and a video wall. One key aspect of lighting design that can help reduce eye strain is proper task lighting. Adequate illumination of workstations and control panels ensures that dispatchers can read information clearly without straining their eyes. Adjustable task lights with dimming capabilities allow operators to customize the lighting level to their specific needs, minimizing glare and optimizing visual comfort. Another consideration is the use of indirect lighting to provide uniform illumination across the control center. Indirect lighting fixtures, such as recessed ceiling lights or wall washers, distribute light evenly throughout the space, reducing the contrast between bright screens and dark surroundings. This helps alleviate eye fatigue by creating a more balanced visual environment and reducing the strain caused by constant shifts in brightness. Integrating Ergonomics and Lighting for Operator Well-being Creating a control center environment that promotes operator well-being goes beyond lighting design alone. Ergonomics plays a crucial role in ensuring the comfort, health, and productivity of control center operators. By integrating ergonomic principles with thoughtful lighting design, control centers can create a holistic approach to support their operators. Proper ergonomic design focuses on optimizing the physical layout of control center workstations, including console placement, monitor positioning, and adjustability of furniture. When combined with appropriate lighting, ergonomic considerations can further enhance operator comfort and reduce the risk of musculoskeletal disorders and fatigue. An ergonomic control console should allow operators to adjust the height and tilt of their monitors to minimize glare and maintain a neutral viewing angle. This helps prevent eye strain and neck discomfort, particularly during long hours of continuous monitoring. Additionally, control center operators should have access to adjustable task chairs that provide proper lumbar support and encourage good posture. Moreover, implementing biophilic design elements in control center environments can positively impact operator well-being. Natural elements, such as plants or views of the outdoors, have been shown to improve focus, reduce stress, and enhance productivity. Integrating these elements, along with proper lighting, creates a more pleasant and visually appealing work environment for control center operators. The Role of Ergonomic Control Room Furniture in Enhancing Lighting Design Ergonomic control room furniture plays a crucial role in enhancing the effectiveness of lighting design in control centers. It provides the foundation for operators to work comfortably and efficiently, complementing the benefits of well-designed lighting solutions. Let's explore the key aspects of ergonomic control room furniture that contribute to operator well-being and lighting optimization. 1. Adjustable Workstations: Ergonomic control room furniture offers height-adjustable workstations, allowing operators to find their optimal seated or standing position. This flexibility promotes good posture, reduces the risk of discomfort, and enables operators to align their line of sight with monitors and lighting sources effectively. 2. Cable Management: Effective cable management is vital for both ergonomic and lighting purposes. Well-designed control room furniture incorporates cable management solutions to keep cables organized, preventing clutter and ensuring that lighting fixtures are unobstructed. This helps maintain optimal lighting conditions and reduces the risk of accidents or damage caused by tangled cables. 3. Customizable Configurations: Ergonomic control room furniture is often modular and customizable to fit the unique needs of each control center. This allows for optimal placement of lighting fixtures, control panels, and monitors, ensuring that lighting is evenly distributed across workstations. Customizable configurations also facilitate efficient collaboration and information sharing among operators. 4. Task Chairs with Ergonomic Features: Operator chairs are a critical component of ergonomic control room furniture. They should offer ergonomic features such as adjustable height, lumbar support, and cushioning to promote comfortable seating during long hours of operation. Additionally, chairs with breathable and moisture-wicking materials contribute to operator comfort, reducing distractions caused by discomfort. 5. Durability and Longevity: Ergonomic control room furniture is designed to withstand the demands of 24/7 operations. High-quality materials and construction ensure durability, minimizing the need for frequent replacements. This reliability extends to lighting fixtures, ensuring consistent and effective lighting over an extended period. City of Springfield Emergency Communications Center. In conclusion, the impact of lighting conditions in control centers cannot be underestimated. By understanding the impact of lighting design choices on the human body, control centers can implement effective lighting solutions that prioritize operator well-being, performance, and overall efficiency. Through the integration of lighting design principles, ergonomic control room furniture, and advanced technologies, control centers can create an environment that fosters optimal working conditions for operators, leading to improved productivity and enhanced decision-making. As technology and industry demands continue to evolve, it is crucial to stay informed about the latest advancements in lighting design and ergonomic solutions to continually enhance the control center environment. We are on social! Learn of the latest trends in 911 dispatcher centers by following us on social media. We publish daily about the latest design trends in specialized furniture, how you can apply ergonomics for a human centered workplace and offer exclusive insights into our design and manufacturing process.

Traders operating in the financial markets usually converge in a room known as the trading floor or trading room. The trading floor is made up of desks that share a large open space. Each desk, formally called a trading desk, specializes in a security type or market segment. Trading desks are where buying and selling of securities occur on the ground floor. Before the 1970s, many banks split their capital markets business into many different departments across several regions. These institutions began consolidating these departments in the 1970s following the launch of the NASDAQ, which required all investment firms to have equity trading desks. Today, many asset managers outsource their trading desks to these larger institutions. (Source: Investopedia) Access Series C-100: Sustema manufactures trading desks tailored to the needs of the financial sector. The Access series C-100 includes: Height-Adjustable Surface Integrated USB/Ethernet/Power Ports Wireless Chargers Secured CPU Enclosure Smart Cable Management 6-8+ CPU Monitors Custom Configuration & Designs Connect with one of our representatives to request a quote or product specifications. Source: https://www.investopedia.com/terms/t/tradingdesk.asp

As a supervisor overseeing a 911 center, you understand the crucial role your team plays in ensuring public safety. With the upcoming renovation of your dispatch center, you have a unique opportunity to not only upgrade the physical space but also bring your team together and boost long-term morale. This post aims to guide you through this transformative process, highlighting how the remodeling of your center can serve as a powerful team-building exercise. By involving your dispatchers in personalizing their workspaces and creating an environment that fosters collaboration and comfort, you can cultivate a sense of unity, resilience, and pride. Let's explore how this renovation can go beyond aesthetics and positively influence the mindset and performance of your team, making the dispatch center a place where they truly want to continue making a difference. The Power of Team Building Through Renovation of a 911 Dispatch Center The dispatch center is not just a workspace; it's the heart of your team's operations. When embarking on therenovation for a 911 dispatch center, it's essential to consider the impact it can have on the individuals who spend countless hours working in this environment. One effective way to bring your team together and improve morale is by allowing them to personalize their workspaces. Moreover, involving your team in the design and layout decisions can foster a sense of camaraderie and collaboration. Seek their input on aspects like workstation configuration, lighting preferences, and ergonomics. By valuing their opinions and incorporating their ideas, you demonstrate that their well-being and comfort are a priority. This collaborative approach not only enhances their job satisfaction but also boosts their overall engagement and productivity. Remember, the dispatch center serves as the hub for critical communications and decision-making. When each dispatcher feels a sense of ownership and connection to their workspace, it creates an environment where they are motivated to perform at their best. Let's delve deeper into how the layout and design of the center can foster teamwork, communication, and support among your valuable team members. Designing a Layout for Collaboration and Efficiency Inside the Control Room In a bustling dispatch center, seamless communication and easy collaboration are paramount. The layout and design of the workspace play a crucial role in enabling a smooth flow of connectivity among team members. When planning the renovation, consider open traffic flow that allows people to move effortlessly from one corner of the center to another. By creating clear sightlines between team members, you facilitate visual communication, enabling dispatchers to connect and support each other effectively. When a dispatcher can easily catch the attention of a colleague across the room, it fosters a sense of unity and shared purpose. Whether it's a quick glance of reassurance during a high-pressure situation or a nod of acknowledgment for a job well done, these small moments of connection can make a significant impact on team morale. Remember, a connected and supported team is a resilient team. When dispatchers feel connected to their colleagues, they are more likely to seek and offer assistance, share valuable insights, and work together seamlessly to address challenges. By intentionally designing the layout to facilitate communication and support, you create an environment where your team can thrive and excel in their vital roles. Health and Comfort as Key Factors in Morale Boosting As you know, the dispatch center is a dynamic environment that operates around the clock, demanding the utmost focus and attention from its staff. Recognizing the significance of health and comfort in such a high-stress setting is essential for creating a supportive and productive workspace. During the renovation process, consider ergonomic principles and prioritize the well-being of your dispatchers. Ergonomically designed workstations, adjustable chairs, and proper lighting can significantly contribute to their physical comfort and help reduce the risk of strain or injuries. A comfortable and supportive workspace allows dispatchers to maintain their focus and perform their duties effectively without unnecessary distractions or discomfort. Incorporating elements that promote mental well-being is equally important. Consider creating designated quiet areas or break rooms where dispatchers can take a moment to recharge and decompress during their shifts. Comfortable seating, calming colors, and access to natural light can all contribute to creating a soothing environment that promotes relaxation and reduces stress. TL;DR Undergoing a renovation of your dispatch center presents a unique opportunity to bring your team together, boost morale, and create a workspace that promotes productivity and well-being. By involving your team members in the process and allowing them to personalize their space, you empower them and foster a sense of ownership. The careful consideration of layout and traffic flow ensures smooth operations and facilitates collaboration among team members. Prioritizing the health, comfort, and feedback of your team members creates a cohesive and supportive workspace that they will be proud to be a part of. By embracing this remodeling journey, you are not only improving the physical space but also cultivating a positive and resilient work environment that will have a lasting impact on your team's morale and performance. We are on social! Learn of the latest trends in 911 dispatcher centers by following us on social media. We publish daily about the latest design trends in specialized furniture, how you can apply ergonomics for a human centered workplace and offer exclusive insights into our design and manufacturing process.

Broadcast control rooms play a critical role in the production of live events, news broadcasts, and television shows. They provide a centralized location for the production team to work and communicate with one another seamlessly. This is achieved using well-designed console furniture, which allows the technical team to customize their workspace for their specific needs at any given time. Additionally, large multi-view screens and video walls enable the team to have a comprehensive view of what is happening in the main room, on the event screens, and on live streams. Assessing User Needs in a Broadcasting Control Room Assessing user needs is the first step in the process of upgrading your broadcasting control center. The acquisition of new control room furniture involves multiple stakeholders, including IT professionals, architects, and project managers. These individuals work together to identify the needs of the control center in terms of technology and ergonomics. There are several reasons why existing console furniture may not meet the current or future needs of the control center. For example, outdated consoles may lack the functionality and ergonomics necessary for the technical team to work efficiently and comfortably. In some cases, the consoles may not meet new IT requirements, such as the need for advanced cable management or compatibility with new equipment. Additionally, the expiration of console warranties may necessitate the need for upgraded furniture. Whatever the reason, identifying user needs is essential for determining the type of console furniture and video wall systems that will best suit the control center. By identifying these issues early on, you can ensure that the new console furniture is customized to your unique needs and addresses any issues from the previous setup. Equipment, Power, and Ergonomics inside a Broadcasting Control Room When it comes to selecting equipment and designing the control room, there are a lot of considerations to keep in mind. One important factor is ergonomics, which can greatly impact the comfort and productivity of control room operators. To this end, Sustema's console furniture includes several features that help optimize ergonomics. For example, the dual-surface height adjustment and user height pre-set allow operators to easily adjust the height of the desk to suit their needs, while the focal depth adjustment for monitors ensures that screens can be adjusted to the correct distance for optimal viewing. In addition to ergonomics, there are other important considerations to keep in mind when designing a control room. For example, cable management is crucial to keep wires organized and out of the way, and Sustema's premium cable management system helps ensure that cables are kept neat and tidy, by running them through cable chains, wall systems, and if it is available in the location, by taking advantage of raised floor systems. Other helpful features include USB and power outlets on the desk surface for easy access, side work surfaces for additional workspace and paper storage to keep important documents close at hand. With these and other features, Sustema's control room furniture is designed to help operators work more comfortably and efficiently, ensuring that they can stay focused on their critical tasks. Establishing a Budget and Timeline for a Control Room Upgrade Project Establishing a budget and timeline is a crucial step in any control center upgrade project. At Sustema, we work with our clients to establish a realistic budget and timeline based on their unique needs and requirements. This includes not only the cost of the new console furniture but also installation fees, freight costs, and any applicable warranty breakdowns. At Sustema, we provide our clients with comprehensive quotes that outline all these costs upfront, so there are no surprises later. Additionally, we work closely with our clients to establish a realistic timeline for the project, considering any potential delays or obstacles that may arise. Room Layout and Configuration Inside a Broadcast Control Room When designing a new control room, one of the key factors to consider is the floor layout. This involves considering tangible factors such as electrical, ventilation, and data, as well as intangible elements such as noise, lighting, and the overall atmosphere of the room. The goal is to maximize the efficiency of the workflow for the people and processes in the room, while also creating a comfortable and conducive environment for the users. In addition to the floor layout, it's also important to consider the configuration of the control room console and video walls. This involves determining the number of workstations required, the size and number of monitors, and the placement of equipment and peripherals. At Sustema, we take a user-centered approach to room layout and configuration, working closely with our clients to ensure that every aspect of the design corresponds to their specific needs and requirements. Our team of experts can provide guidance and support throughout the process, from initial design concepts to final installation and testing. At Sustema, we specialize in designing and manufacturing both control room console furniture and video wall systems. We understand the importance of having a comfortable and efficient work environment, especially in high-pressure situations where time is of the essence. Our products are designed to optimize workflow and minimize downtime, which helps to improve productivity and reduce stress levels. With years of experience in the industry, we have a unique perspective on what makes an exceptional control room and are committed to providing our clients with the best solutions for their needs. Follow us on Linkedin for design insights and inspiration for your next furniture upgrade

About the client A large insurance and wealth management group in Canada with operations in the United States needed a new center for their computer assembly posts. They were looking for a partner who could deliver a solution that would meet their unique needs and specifications. After careful consideration and evaluation, they chose our company to provide the design and build of the center. Our team worked closely with them to ensure that the center was completed on time, within budget, and to their exact specifications. We were proud to be a trusted partner in this important project for their business. The Project When we were approached by our client to design and build their state-of-the-art computer assembly posts, we were excited by the opportunity to showcase our expertise in tech-bench design and manufacturing processes. The project had specific requirements, including the need to accommodate 18 workstations, optimize the available space on their worksurfaces, a functional and ergonomic design for an IT-intensive environment, easy and quick access to CPU cables and LCD monitors in order to reduce interruptions, sturdiness to be able to withstand long working hours, a technological aesthetic to create an inspiring and comfortable working space, a modular design that allowed the capacity to add future accessories and components, and an installation with a lifetime warranty backed by the manufacturer. The Solution For this project, our client chose our Integration F500 Tech-bench. This system is the ideal solution for computerized environments such as computer labs, scientific workshops, and service and repair centers. The system was specifically designed and manufactured for work environments in which equipment is used intensively and thus requires the highest standards of durability. To respond to the ergonomic criteria of the project, the work surfaces are electronically height adjustable, while also providing an elegant cable management solution by using cable chains and electrical raceways to give users easy access to power and data. Its worksurfaces and CPU shelving can be installed at various heights on the vertical structure to accommodate the user’s work tasks and are available in many sizes and finishes. We also provided our client with a fixed-height version of the tech bench that features three shelving units to maximize storage capabilities. The Result To fit the needs of the available space and their requirements, our client chose an Integration Tech-Bench with 48 inches of width and vertical posts of 82 inches to serve as the basic unit for their new computer assembly department. To maximize the available space, the Tech Benches are placed side by side to create a large work surface area, with sections that can be individually height adjusted to suit the task at hand. Following these guidelines, the two shelving units create a large storage space that covers the entirety of the work surface. Since the Tech-Benches are electronically height adjustable, the LCD monitors and the CPUs are mounted directly on the work surface to move freely and be adjusted accordingly to the user’s requirements. Additionally, for users to access power and data, the Tech Benches include a power distribution unit that runs horizontally and is attached to the electrical raceway. Data ports are easily found on vertical posts. As for the fixed height versions of the tech bench, they have a work surface of 60 inches of width and rack mount capabilities to store essential tools and components needed throughout the day. This fixed version of the tech bench can be mechanically height adjusted to the vertical posts system. Conclusion We were thrilled to be the chosen partner for our client's computer assembly center project. Our team worked diligently to ensure that the project met all our client's specific requirements, and the result was a state-of-the-art center that exceeded their expectations. The integration F500 Tech-bench was the perfect solution for this project, providing durability, functionality, and an ergonomic design. We are proud to have been a trusted partner in this important project for our client's business and are excited to continue to offer innovative solutions for all our client's needs. Stay ahead of the curve and gain exclusive access to our portfolio of success stories. Every week, we provide invaluable insights into our case studies and the innovative solutions we have developed for organizations to achieve their goals and objectives in mission-critical environments. Don't miss out on the opportunity to optimize your workspace and elevate your operations. Follow us on LinkedIn today.