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Introduction Every second counts in a PSAP, EOC, or grid control room. Operators must synthesize alarms, video, GIS, SCADA, and voice systems under fatigue‑prone conditions. The console is the human‑machine interface that either enables focus—through ergonomics, cable discipline, thermal comfort, and display clarity—or erodes it.Sustema’s Transit Linear & Cockpit platforms are engineered for 24/7 duty cycles, balancing serviceability, operator comfort, and technology integration so your teams can sustain performance shift after shift. This guide explains the major decisions you’ll make—form factor, footprints, walls, mounting, environment controls, finishes, and branding—with links to deep‑dives on each topic. Linear vs. Cockpit: Choosing the Right Form Factor Linear consoles provide straight, modular spans that scale quickly across rows and pods. Cockpit consoles wrap the operator with a curved primary reach, improving sightlines in dense display setups and enabling a focal‑adjustment monitor platform (Cockpit only) for rapid depth/height tuning of monitors. Choose Linear when you need fast replication, long supervisory sightlines, and mixed pods (e.g., back‑to‑back banks in a utility control room). Choose Cockpit when operators manage larger display counts or need rapid focal adjustments to reduce eye strain during extended surveillance or dispatch tasks. Specifications at a Glance Standard widths: 72", 84", 96" (limited models also in 48" and 60") Depth profiles: 36‑30, 36‑36, 36‑42 (choose by equipment density & reach) Monitor configurations: horizontal, vertical, multi‑level, and large displays up to 50" Cabinets: 2 or 3 heavy‑duty bays with lockable, ventilated doors; optional low‑noise thermostatic fans Storage modules: box‑file drawers (6" & 12"), sliding CPU shelves (side & center) Wall systems: HD (integrated power/data raceways) and Lite (slimmer, instant outlet access), both with removable finishing panels Personal Environment System (PES 360): localized task/status lighting, base heaters, surface‑integrated cooling fans (optional) Finishes & edging: laminates, metal powder‑coat options; edging in wood (MF2/MF4), urethane (MT1/MT6), T‑molding, or PVC Branding & privacy: multiple end gable shapes; engraved or sticker logos; optional LED‑lit logo panels Space Planning for Public Safety & Utilities Layout determines communication flow, supervisory oversight, and cable pathways. Sustema supports multiple pod archetypes you can repeat and mix: Back‑to‑Back (mixed shapes): high‑density rows for utilities NOCs and PSAP floors Open “T” / Open “X”: collaboration hubs for incident management cells Closed Pods: higher privacy for specialized analysis or critical switching tasks Start with footprint and depth. Match 72/84/96‑inch widths and 36‑30/36‑36/36‑42 profiles to team size, monitor loads, and CPU density; preserve clearances for egress and aisle service. Learn more: Power, Data, and Cable Discipline: Wall Systems Cable chaos compromises uptime and safety. Transit wall systems hide complexity and speed service: HD Walls: integrated power & data raceways route horizontally and vertically with clean removable finishing panels for service access. Lite Walls: a thinner profile with instant outlet access, also using removable panels for a tidy, field‑serviceable finish. Technology Integration: Cabinets, Cooling, and Access Mission‑critical consoles must secure equipment, manage heat, and enable fast swaps: Heavy‑duty cabinets: 2–3 bays with lockable, ventilated doors; add thermostatic fans for high‑heat CPU loads. Storage modules: box‑file drawers for operator materials; sliding CPU shelves in side/center cabinets for tool‑free access. Sizing nuances: Linear 72 vs. 84/96 and Cockpit depth variants affect cabinet capacity—size to your device stack. Display Strategy: Arms, Mounts, and Focal Adjustment Operators in PSAPs and utilities must move from overviews to details without losing posture or time: Articulated arms support horizontal, vertical, and multi‑level arrays; large monitors up to 50". Mounting types: Bolt‑Thru for clean cable management and stability; Clamp for flexible repositioning; Sustrack for rapid reconfiguration and accessory mounting. Focal‑Adjustment Monitor Platform (Cockpit only): slide displays forward/back and tune height for visual comfort; mount task/status lighting and powerbars on the platform. Operator Comfort: Personal Environment System (PES 360) Shift longevity depends on thermal and visual comfort. PES 360 empowers each operator to personalize: Task light & status light at the arm post or surface Base heaters for lower‑body warmth Surface‑integrated cooling fans for targeted upper‑body airflow Designed with ANSI/HFES ergonomics and ANSI/BIFMA considerations in mind to support posture and fatigue‑mitigation in 24/7 environments Finishes, Edging, and Color: Durability Meets Brand In 24/7 rooms, surfaces must resist wear, clean easily, and control glare. Options include: Edging: Wood MF2/MF4, Urethane MT1/MT6, T‑molding, PVC—choose by durability, look, and tactile edge comfort. Surfaces & panels: broad laminate palette (solids + woodgrain). Metal components: powder‑coat options to coordinate with interiors. Color guidance: pair darker trims with mid‑tone surfaces to minimize visual noise; consider ambient light to manage reflectivity/glare. End Gables & Branding: Privacy, Polish, and Pride End gables boost privacy, block lateral glare, and complete the installation. For brand presence, add: Logo engraving on plexiglass or glass with optional LED illumination Vinyl stickers on side cabinets or panels Multiple gable geometries (angled, 90°, with/without glass) to fit sightlines and space

Morris County, New Jersey, has established a state-of-the-art 9-1-1 backup center within a local educational facility, combining emergency response capabilities with hands-on educational opportunities for students. Spearheaded by Dennis Snyder, 9-1-1 Services Manager and Coordinator for Morris County, the project was largely funded by federal grants. This dual-purpose back up facility ensures resilience for 24/7 9-1-1 operations while maintaining a training environment. Its innovative design, featuring automated systems for redundancy, has received positive feedback and is seen as a potential model for public safety agencies nationwide. Location, Location The decision to place the backup center at a local educational facility stemmed from a critical need to break away from traditional models. Dennis Snyder , Services Manager for Morris County’s regional PSAP, explained the rationale: "Our existing backup center was only a mile away from the main site. In the event of a power or telecommunications failure at the main site, we would lose service at the backup as well. We needed geographic and infrastructure separation. The local educational facility, already a partner for emergency response like the COVID-19 vaccination rollouts, provided the perfect setting. It is positioned on a different power grid; separate telecommunications network and boasts ample space and facilities to support emergency operations. ” Funding and Community Support The project was funded through a combination of federal grants and supported by the counties capital projects, the local educational facilities involvement also has potential for educational grants that could be explored further for program expansion. A Dual-Purpose Design: Training Meets Readiness & Opportunity The backup center is designed with redundancy in mind. Unlike the previous backup site, which was merely an extension of the primary center, this new location can operate independently. It features its own radio core, phone systems, CAD systems and emergency power, ensuring that even if the main center goes offline, the backup remains fully functional. "We started with the mindset of putting a big red X on our main center; “How would we stay operational if it went down?" Snyder explained. “This self-reflection about our operations lead to resiliency planning from limited to complete loss of the main site functionality and connectivity. ” Additionally, a partnership with an educational facility is found to be mutually beneficial. The educational facility can offer credited electives in emergency communications, providing students with exposure to the field and a direct pathway to employment. The state certified communications trainers from Morris County will instruct the courses. "It’s comparable to trade schools in that students are receiving the same state certified training as a new hire at any 9-1-1 center throughout New Jersey. They get hands-on experience and real-world exposure” Snyder noted. The Future of 9-1-1 Training and Resilience Morris County’s dual-purpose 9-1-1 backup center helps set the precedent for public safety communications nationwide. This model not only strengthens community resilience but also provides career pathways for students entering public safety fields. Snyder notes that this idea is not unique to Morris County. However, this approach has potential of expanding in other regions, driving educational partnerships and resilient infrastructure to deliver standard practices for emergency preparedness. As the backup center becomes fully operational, Morris County is another center proving that with strategic planning and innovative partnerships, public safety can be both stronger and smarter. Article by: Dennis L Snyder Jr. CPE, ENP & CPM 9-1-1 Services Manager / 9-1-1 Coordinator Morris County Communications Derek Dugas - Account Manager Dispatch Console Furniture SUSTEMA

ABOUT THE CLIENT When a county-level public safety agency decides to build a new  dispatcher control room, the goal is never just “new furniture.” The mission is continuity: clear decisions under pressure, reliable technology, and a workspace that supports 12-hour shifts without sacrificing performance. In this project, the agency’s leadership and dispatch team set a straightforward mandate—create a room that helps operators stay locked in, reduces the physical wear-and-tear that accumulates across long shifts, and gives IT a clean, serviceable infrastructure they can maintain without disrupting operations. From the outset, the agency’s planning team also understood a key truth about modern emergency communications: the console is no longer a desk. It is a technology platform —power, data, devices, visibility, alerting, and ergonomics all converge at the operator position. That reality shaped every decision that followed, and it’s exactly where Sustema excels: purpose-built control room environments engineered for high uptime and high human performance.   ABOUT THE PROJECT The scope was clear and ambitious: design and furnish a brand-new dispatcher control room anchored by eight Sustema Cockpit Consoles , configured to support multi-screen operations and the technology density that comes with mission-critical communications. This was not a “drop furniture into a room” engagement. The room required a coordinated approach—console layout, technology integration, cable routing, operator adjustability, and future maintenance considerations all had to work together as one system. Sustema’s role was to deliver operator positions that make it easy to maintain focus, keep equipment secure and ventilated, and simplify service access for IT—without creating visual clutter or physical pinch points that compromise day-to-day work. Because dispatcher environments evolve (new radios, new CAD interfaces, new display requirements), the agency also needed a platform that could adapt over time. That meant specifying consoles and infrastructure with integrated pathways for both power and data, and service-friendly access points so upgrades don’t become downtime events.   ABOUT THE SOLUTION Sustema delivered a cohesive operator platform built around the Cockpit Console —a workstation engineered specifically for control room performance, not general office use. Ergonomics engineered into the workstation (not added later) Each console incorporates motorized lifting columns  controlled by an integrated keypad , enabling sit/stand height adjustment to fit different operators and different tasks across a shift. This is not a convenience feature—it’s the backbone of an ergonomic strategy that helps dispatchers maintain neutral posture, vary working positions, and reduce fatigue that can affect both comfort and attentional stamina. Sustema also designed the operator surface with durable construction details— HPL worksurfaces  with urethane edging  to stand up to constant use while maintaining a comfortable contact edge. Integrated levelers  provide up to 1 inch of adjustment , ensuring stability and proper alignment across the full console run. Display positioning that supports speed and accuracy In a multi-screen environment, where seconds matter, monitor placement is a performance variable. The Cockpit Console supports articulated monitor arm mounting and includes a focal adjustment system  that allows monitors to glide forward and backward easily—helping each dispatcher set optimal viewing distance and angle without improvised fixes. Cable management designed for uptime Control rooms fail when service becomes difficult. Sustema’s approach is to design serviceability into the furniture itself. Each console uses surface frames  that route cables into cable chains , securing movement and intentionally separating power and data to keep pathways organized and reduce risk during adjustments or troubleshooting. In addition, the supporting wall infrastructure includes internal cable channels —with defined routing for data and power—and finishing panels that are easily removable without tools , so IT can access pathways quickly without dismantling the workspace. That “no-tools access” is a practical advantage: it shortens service windows, reduces disruption, and makes cleanliness and re-cabling achievable rather than avoided. Secure, ventilated technology storage—built in Each console includes CPU storage designed for the realities of 24/7 operation: hinged, ventilated, lockable front and back doors , two sliding CPU shelves  on ball-bearing slides, and even lighting in the CPU storage  to support visibility during maintenance. This detail matters: it protects equipment, supports cooling, and helps technicians work faster and safer when access is required. Smart integrations that support operator performance A dispatcher position is an environment, not just a surface. The consoles incorporate elements that elevate situational awareness and comfort: an under-surface LED strip , integrated bump/tape switch  functionality at the surface, and accessory options such as status lights  with multiple colors for at-a-glance signaling. The system also supports integrated power delivery, including power bars  and a desktop monument designed to consolidate power and connectivity at the operator position. Collectively, these features create what the best control rooms aim for: fewer distractions, fewer workarounds, and a workstation that behaves like infrastructure—stable, predictable, and ready for the next shift.   ABOUT THE RESULTS Dispatchers can stay focused—because the workstation removes friction In high-consequence environments, focus is protected when the workspace is intuitive. With height adjustability, stable surfaces, and monitor positioning that can be tuned in seconds, dispatchers spend less time “fighting the desk” and more time maintaining situational awareness. The result is a room that supports consistent performance across long shifts, across different operator body types, and across changing task loads. Ergonomics that actively reduce injury risk and fatigue The new console platform directly supports healthier posture and movement. Sit/stand capability via lifting columns and keypad control encourages variation during the day, reducing the sustained static positions that contribute to discomfort and repetitive strain. Durable edges and properly engineered support components also help prevent the “small” daily irritations that accumulate into real ergonomic issues over months and years. IT can service and evolve the room without increasing downtime From an operations standpoint, one outcome stands above the rest: maintainability. The combination of organized routing (surface frames to cable chains), separation of power and data, tool-free access panels, and defined pathways inside the wall infrastructure means technicians can diagnose, replace, and upgrade systems with significantly less disruption. CPU storage lighting, sliding shelves, and lockable ventilated enclosures further reduce service time while protecting critical equipment. A future-ready platform, delivered the Sustema way Ultimately, this new dispatcher control room is more than a set of eight consoles—it’s a purpose-built environment that aligns people, process, and technology. By delivering ergonomics, cable discipline, and smart integration as one coordinated solution, Sustema helped create a room where dispatchers can operate at their best—and IT can keep systems performing at their highest level—shift after shift. Ready to plan your next control room upgrade? Whether you’re building a new dispatch center or modernizing an existing room, Sustema makes it easy to define requirements, align stakeholders, and move from concept to installation with confidence. Start by completing our Console Survey —a short, structured questionnaire that captures your operational goals, technology footprint, monitor counts, room constraints, and ergonomic priorities so our team can recommend the right console configuration from day one. Once we receive your survey, we’ll schedule a working session to translate your inputs into a tailored layout and integration plan—so you can begin the process quickly, reduce surprises, and build a room that performs as hard as your team does.

Installation No. 25757 About our client: A law enforcement facility located near a major interstate provides primary police services for several towns in two counties. This facility also offers assistance to multiple local police departments, a county sheriff's department, and a university police force in the area. The facility patrols a significant stretch of interstate highway and oversees an outpost office in a nearby town, which is responsible for police coverage in additional towns in a neighboring county. They also provide support to other law enforcement agencies in that area. This location houses specialized units focused on safety services, marine and snowmobile operations, and communications. It also serves as a base for various special teams' vehicles. About the project: Client Requirements for the New Control Room Our client's top priority was to have a communication center with a console layout designed to optimize noise reduction. They required 12 workstations - 1 for a supervisor and 11 for telecommunicators, arranged in a T-shape assembly and a pod configuration. The client was looking for a "robust" cockpit workstation to replace their fixed-height consoles from 1997. They needed to provide an ergonomic workplace for their telecommunicators.   About the solution: Advanced Control Console Features and Accessories   We developed state-of-the-art control consoles named "Transit" to meet our client's requirements. These consoles feature: Dual work surfaces with height adjustability, allowing the primary surface to serve as the main workspace while the secondary surface supports the monitors. Ergonomic design accommodating users from the 5th percentile female to the 95th percentile male. Wall systems and plexiglass to create individual workspaces without isolating telecommunicators. Urethane edges for comfort and fatigue reduction during long shifts. Adjustable monitor arrays for depth customization. Standard features include durable worksurfaces, adjustable levelers, integrated storage, efficient cable management, ergonomic lifting columns, CPU storage enclosures, and more. Accessories such as articulated monitor arms, connectivity solutions, strategically placed power bars, and a retractable monument further enhance functionality.   About the results: Enhanced Efficiency and Comfort in the New Control Room   The implementation of our advanced control consoles has significantly transformed the client's control room, offering numerous benefits for telecommunicators and emergency dispatchers. 1. Durability and Aesthetics: The monitor surface and worksurface, made of particleboard with HPL (High-Pressure Laminate) and PVC/urethane edging, provide a durable and visually appealing workspace. 2. Cable Management: Surface frames and cable chains help route and secure power and data cables, keeping the workspace organized and preventing cable damage during surface movements. 3. Ergonomics and Adjustability: Levellers allow for console height adjustment, ensuring proper ergonomics for users. Lifting columns, controlled by keypads, enable easy height adjustment of the surfaces, accommodating different user preferences and promoting comfort during long shifts. 4. Storage and Organization: The integrated box-file storage with 2 drawers provides convenient storage space for essential items, keeping the workspace clutter-free. 5. Privacy and Noise Reduction:  Privacy walls with acoustic properties surrounding the console help reduce noise levels and provide a sense of individual space for each operator. 6. Equipment Protection and Accessibility: CPU storage compartments feature steel construction, ventilation, and lockable front and rear doors, ensuring the safety and security of critical equipment. CPU sliding shelves with ball bearings allow for easy access to equipment for maintenance and upgrades. 7. Environmental Comfort: Control buttons for cooling fans and heaters give operators the ability to adjust the console's temperature, ensuring a comfortable working environment. Here are some pictures and video of this emergency communications center showcasing our products. Are you building a new control center from scratch?   With over 25 years of experience in designing and manufacturing specialized furniture for mission-critical environments, we can help you build a control center that meets your specific needs and requirements. Contact our team of specialists and designers to get started on your project today. Follow us on social media for updates on our products and the latest design trends shaping the future of control rooms.

Installation No. 26576 About the Client Our client is a police regional service that covers a population of over 800,000. As leaders in community safety, they work with all members of the community to proactively address future challenges in their jurisdiction. About the Project Floor plan of dispatch center, by Sustema The goal was to upgrade their control room furniture with modern dispatch consoles that complied with their strict requirements, including: Heavy-duty technical furniture, purpose-built for mission-critical environments. Respondents with at least 20 years of experience in heavy-duty technical furniture. Compliance with ANSI/BIFMA x5.5-2021 Certification . Excellent support services and servicing of the consoles. Cable management solutions  to reduce downtime. Height-adjustable work surfaces and safety stop collision sensors. Ergonomic finishes and Greenguard certification  for work surfaces. Storage solutions and CPU enclosures for IT equipment  as well as personal storage. About the Solution For this project, our client chose our Focus  control room console and the Transit control console. Due to its versatility, the Focus console can be used to maximize floor space in small control rooms. Thanks to its footprint, equipment can be easily stored within. Our client implemented both models of control room furniture: a large 72-inch wide Transit model meant for supervisors and a more compact, 42-inch wide Focus console meant for visitors. Both consoles share the same ergonomic features, most technology integrations, and durable accessories. See the Transit and Focus consoles below, respectively. Features of Our Dispatch Consoles: Wall System Height:  At least 38 inches for Visitor Consoles and 50 inches for Supervisor Consoles. Cable Management:  Two levels of raceway within the wall. Thickness:  5 inches to accommodate cables. Panel Covers:  Hand removable panel covers matching the color of the surfaces. Lifting System Actuators:  Linak DL6 actuators with a minimum lifting force of 400 pounds. Safety:  Equipped with a safety stop collision sensor on the front bottom lip of the consoles. Keypads :  Digital readout displaying error codes. Worksurfaces Edging:  Urethane waterfall edging . Certification: Greenguard certified. Substructure:  Metal surface substructure allowing cables to pass through. Bookshelf Return Units Configuration:  Two drawers on the bottom two rows and an open slot on the top row. Width:  Between 36 inches and 42 inches. Color:  Matching the consoles. Retractable Power Monuments Retractable:   Monument units  retract into the surface when not in use. Socket Inserts: Interchangeable socket inserts for four slots: Standard 110-volt socket, USB Power, USB-C Power, and HDMI. About the Results After installing Sustema’s dispatch consoles , our client transformed their aging control room setup into a modern 911 dispatch center capable of live monitoring of operations such as raids, warrant searches, and coordinated air surveillance. The Transit consoles are operated by supervisors who can manage these complex operations efficiently, while the Focus consoles provide visitors with a compact and ergonomic workspace. Get Started with Your Control Room Upgrade! Are you looking to upgrade your control room with state-of-the-art dispatch consoles? Contact us  today to learn how we can help you plan and implement a new control room setup that meets your specific needs. Our team of experts is ready to assist you in creating a functional, efficient, and modern control room environment. Reach out to us now to get started!

Evidence‑based tips for operators on long winter shifts—plus ergonomic upgrades that support comfort and performance. Disclaimer:  This article is for educational purposes and is not a substitute for medical advice. If low mood or other symptoms persist for two weeks or more, or if you have thoughts of self‑harm, contact a qualified professional or local emergency resources (Canada: 9‑8‑8; see CMHA guidance ). Why winter hits control rooms harder Dark mornings, long nights, and extended monitoring can strain mood, sleep, and focus—especially on 24/7 shifts. Seasonal Affective Disorder (SAD)  is a form of depression with a recurring seasonal pattern that often begins in late fall and eases in spring. Leading health organizations recommend bright light therapy , psychotherapy , and sometimes medications , alongside environmental and ergonomic adjustments suitable for control rooms ( NIMH , Harvard Health ). Understand the basics of SAD (so you can work with winter, not against it) SAD shares core symptoms with depression—persistent low mood, loss of interest, concentration difficulties—and often includes winter‑specific signs such as oversleeping, carbohydrate cravings, weight gain, and social withdrawal . If symptoms affect daily functioning for 2+ weeks , seek professional help ( NIMH , CAMH ). 1) Light your shift strategically Maximize morning light exposure. Use a certified light box  delivering 10,000 lux  for 20–30 minutes  within the first hour of waking. Choose devices that minimize UV and follow manufacturer and clinician guidance—especially if you have eye conditions or bipolar disorder ( Mayo Clinic—Choosing a light box , Cleveland Clinic—Light Therapy , AAFP—Phototherapy as first‑line ). Capture daylight at work. Open blinds where possible but avoid getting reflections on the monitors, and keep your workspace bright during daytime hours to help stabilize circadian rhythms  and mood ( NIMH , Harvard Health ). 2) Move in micro‑bursts (and let your console help) Use sit‑stand to alternate posture. Switch positions every 30–60 minutes  to reduce static load and boost alertness during long monitoring sessions. Height‑adjustable control room consoles  make posture changes easy without disrupting workflows ( Sustema—24/7 Control Room Consoles ). Stack “movement snacks.” Set a timer for quick resets each hour: stand, shoulder rolls, calf raises, and, if possible, a brisk 2–3 minute walk. Regular activity helps mood and energy across winter months ( CAMH , Harvard Health ). 3) Protect sleep like a performance metric Keep consistent bed/wake times (±30 min) , dim lights in the last hour  before bedtime, and avoid long naps. Stable sleep supports mood, reaction time, and decision‑making under pressure ( Sleep Foundation—SAD & Sleep Tips ). 4) Fuel steady energy (and ask about vitamin D) Aim for regular meals with protein + complex carbs , and hydrate consistently. In northern winters, discuss vitamin D  testing/supplementation with your clinician—sunlight impacts serotonin and vitamin D status relevant to mood. Avoid large sugar/alcohol spikes that can worsen energy dips ( CMHA—Winter Blues vs. SAD , CityNews summary of CMHA guidance ). 5) Schedule micro‑connection to counter isolation Quick team huddles, a two‑minute voice note to a friend, or a weekly winter walk can buffer low mood and sustain motivation. Social contact is protective when daylight is scarce ( Mental Health Commission of Canada—Managing the Winter Blues ). Ergonomics Corner: Winter‑proof your console Small hardware and layout shifts can make a big difference during dark months: Height‑adjustable dual surfaces  to alternate posture and maintain neutral viewing angles across multi‑monitor arrays. Task lighting & adjustable monitor arms  to reduce eye strain and neck flexion when ambient light is low. Integrated cable management & secured CPU storage  to keep stations uncluttered for calmer, safer operations and faster IT access. Personal comfort options (fans/heaters)  to fine‑tune your micro‑climate without leaving your post. Fast habits you can post at your station Download and print this infographic for quick reference on shift. 2‑Minute Reset:  Stand, roll shoulders 10×, calf raises 20×, 5 deep breaths. Repeat hourly. Morning Light Ritual:  Light box on while reviewing shift notes ( 10,000 lux , 20–30 min). Sleep Guardrails:  Consistent bedtime/wake time; dim lights one hour before bed; park devices away from the pillow. When to seek help (and where) If low mood, oversleeping, carbohydrate cravings, or withdrawal persist most days for two weeks or more —or you notice thoughts of self‑harm—reach out promptly. Strong‑evidence treatments include bright light therapy , CBT tailored for SAD , and, when indicated, medications  ( NIMH ). In Canada, nationwide support is available via 9‑8‑8  (call or text); see CMHA’s guidance . Ready to winter‑proof your control room? Ready to winter‑proof your control room and support operators all season long? From height‑adjustable consoles and task lighting to smart cable management and personal comfort add‑ons, our team can help you design a 24/7‑ready environment that boosts focus and well‑being. Contact our team  to start your control room project today. Start exploring: Control Room Consoles  · Height‑Adjustable Focus Series  · Full Catalog References & Further Reading NIMH—Seasonal Affective Disorder Mayo Clinic—Choosing a Light Box Cleveland Clinic—Light Therapy for SAD AAFP—Phototherapy for SAD Harvard Health—A Cure for the Wintertime Blues? Sleep Foundation—SAD & Sleep CAMH—SAD MHCC—Managing the Winter Blues

Installation No. 24915 About the client, a police organization:   Our client is a police organization that was looking to build a new 911 control center. To support the needs of its population, it employs more than 200 police officers, and provides them with various resources that can address some their local concerns. About the project:   The project involved designing and manufacturing a newly renovated 911 control room that could accommodate 10 heavy duty control consoles to offer a more adequate workplace for visitors and employees. This new center would group all the teams who work as part of the police service. The consoles were to be arranged in the following configuration, 10 control consoles setup in 3 rows, leaving enough space for foot-transit inside the control center. 2 consoles would be placed side by side leaving enough space for a storage unit between the 2 consoles.  As for the requirements of the specialized furniture, the most important include: 10 dispatcher consoles with a large worksurface area in cockpit shape.  Each console should be equipped with 4 CPU enclosures intended for intensive use and include a sliding tray.  4 actuators with a lift capacity of 260 pounds each.  High pressure laminate with Greenguard certification.   Secure cable management integrated.  Integrated power solution.  Include a storage cabinet that can fit between 2 consoles.  Integrated heating system.  Monitor arms compatible with VESA 100x100 mounts that can be adjusted laterally and vertically.  Include a status light with a minimum of 2 colors, white and red.  About the solution:   Our clients chose our heavy-duty consoles to build their modernized 911 control room because they met their specific requirements and could be arranged in their desired configuration to maximize the available space. Our Transit consoles features two large heavy duty work surfaces. A primary and a secondary work surface. Both can be individually height adjusted to fit the operator’s ergonomic needs. The primary worksurface is where the operator can place their keyboards and other utensils. Additionally, the primary worksurface is houses the keypads that control the height adjustments, the heating system and the fans integrated on the worksurface. The secondary worksurface supports the weight of the 3 sturdy monitor arms which can be adjusted to the operator’s desired height and depth. The poles where the monitor arms are mounted, also hold the weight of both the task lamp and the status light. To support the combined weight of both worksurfaces, as well as the constant and intensive use operators will give their control consoles, our furniture is manufactured with a 12-gauge steel substructure. This material ensures its durability and prevents the worksurface from deforming over time. Our consoles have more than enough room to house the required CPUs while leaving room to spare in case our client chooses to add more computers to their setup. The CPU enclosures feature a sliding tray, making it easy to access the IT equipment without causing downtime.  Since the substructure is made from steel, al the critical equipment can be secured under lock and key. The CPU enclosures are accessible on the front and the back of the consoles. On the left side of the console, the client can take advantage of the personal storage included. It is the perfect location to keep personal belongings and files. The heating system is located at the bottom of the console, so that when activated, the heat rises and makes the workstation more comfortable during the winter months.   To connect the CPUs underneath the console to the monitors mounted on the secondary worksurface, the console features a pathway that allows cable to run alongside the substructure. To provide cable management and secure the cables during motion while the operator adjusts the height of the console, the furniture includes cable chains to protect the equipment. About the result:   Our client implemented 10 of our control consoles to create a state-of-the-art control center. Since our consoles are made from steel and high-pressure laminate, they can endure heavy duty use for years to come. With the ergonomic features of our control consoles, our client can provide the operators in the room with a workstation that adapts to their specific needs and requirements. Combining the height adjustability of both work surfaces, and the adaptability of the monitor arms, users can rearrange their console throughout their shift. For example, if the operator wishes to work while standing, they can do so, and the console changes with the push of a button. With the dual work surfaces of the console, operators can take advantage of a wide workspace with enough room to place all their tools. Since the work surface is made from High pressure laminate, users can work without worrying about scratching the surface. Also, with the secondary worksurface, operators don't have to concern themselves with monitor cables getting in the way of their work. The integrated heating system at the bottom of the console, and the fans installed directly on the primary worksurface allow the operators to adjust the temperature at their desired levels. Thanks to the secure cable management our client’s control center ensures their IT equipment stays safe, but also easily accessible to carry maintenance operations.  The open floor layout chosen by our client encourages communication between the operators.  Additionally, the implementation of status lights helps the supervisor to easily identify if a situation requires their attention. Are you building a new control room for 911?   It wasn’t mentioned above but we have more than 25 years of experience in designing and manufacturing specialized furniture for mission critical environments. If you are in the process of building or modernizing a control room, we can help you. Contact our team of specialists and designers that will help you build a control center that meets your specific needs and requirements.    Follow us on social media where we share updates on our products and the design trends that are shaping how 911 supervisors are thinking about the future of their control rooms.

In a mission‑critical room, the decisions that matter most are often made inches above the desk—but they’re protected and enabled by what sits beneath it. That’s why Sustema builds on a steel substructure  and pairs it with high‑pressure laminate (HPL) worksurfaces : a proven combination that keeps operators sharp, technology secure, and total cost of ownership low in 24/7 environments . The hidden backbone: steel that won’t quit Steel delivers the rigidity and load‑bearing capacity  that multi‑monitor arrays, dense IT equipment, and frequent height adjustments demand, without the warping, cracking, and fatigue  common to lighter materials over time. Because steel frames are fabricated with tight tolerances and repeatable joints, they support modular components and future reconfiguration without compromising integrity. Aesthetically and functionally, powder‑coated finishes  add chip‑ and scratch‑resistant protection that also improves moisture resistance—extending service life on the floor. From a sustainability perspective, steel is 100% recyclable  and retains its performance characteristics through repeated lifecycles. Where hands meet work: HPL surfaces that perform shift after shift Operators spend most of their time on the worksurface, so the material must support comfort, cleanliness, and durability. HPL offers a low‑glare , resists scratches and impacts  finish that cleans easily —ideal for shared 24/7 consoles. For heightened hygiene protocols, HPL is available with silver‑ion antimicrobial technologies  that inhibit the growth of odor‑ and stain‑causing microbes complementing (not replacing) standard cleaning SOPs . Ergonomics and standards: designed outward from the operator Best‑in‑class console design follows ISO 11064 , the international ergonomics standard for control centers. We translate those principles into sit‑stand ranges , monitor focal‑distance adjustments , and reach zones so each operator—across shifts and body types—works in a neutral posture with clear sightlines and minimal micro‑strain. Beyond consoles, ancillary furnishings should align with ANSI/BIFMA benchmarks for safety and durability in high‑use environments. Technology integration: serviceable by design Modern control rooms carry heavy data, power, and peripheral loads. Our engineering approach builds serviceability into the structure: horizontal/vertical raceways , cable chains , and rear access panels  create a clean separation of power and data while keeping everything reachable for IT. Removable finishing panels  conceal infrastructure for a streamlined aesthetic yet provide fast, tool‑friendly access for upgrades or swaps—shortening maintenance windows when the room is live. The Sustema formula in practice Every Sustema console family leverages the same core philosophy—steel frames for stability and longevity; HPL for comfort, cleanliness, and resilience; ISO‑aligned ergonomics; and engineered cable/technology management—then tunes it to fit distinct workflows. Transit Series (C‑300) : our heavy‑duty flagship for PSAP and other 24/7 control environments, combining dual‑surface sit‑stand ergonomics with smart equipment integration and a right‑sized footprint. Focus Series (C‑200) : a versatile platform designed for IT‑intensive rooms that require generous CPU storage and integrated cable management across a range of configurations. Access Series (C‑100) : compact efficiency that brings modern ergonomics into space‑constrained rooms without compromising durability or serviceability. Across all series, you’ll find low‑glare HPL worksurfaces , robust steel substructures , and ISO‑driven adjustability  aligned to real operator tasks—not just furniture specs. Health, safety, and cognitive performance Operator well‑being is a safety function in 24/7 operations. Ergonomic consoles aligned to ISO 11064 help reduce fatigue and error likelihood  during abnormal situations. HPL’s easy‑clean, low‑glare surface  adds comfort and promotes consistent hygiene practices; where policy calls for it, antimicrobial HPL options  provide passive protection between cleanings. Total cost of ownership: plan for decades, not years A console’s acquisition price is a fraction of its lifecycle value. Modular construction  reduces the cost of technology refreshes and layout changes; powder‑coated finishes  stand up to daily wear and cleaning; and the recyclability of steel  and durability of HPL  keep assets useful—and responsible—across multiple hardware generations. What to ask for in your next RFP Steel gauge, joint and fastener strategy, load ratings, and finish specs HPL grade/finish, edge profiles, chemical resistance ISO 11064  evidence in the design process; and relevant ANSI/BIFMA  conformance for associated furnishings Raceway capacity, separation of power/data, CPU bay ventilation, and tool‑less access Bottom line: In control rooms, strength is a strategy. A steel‑structured, HPL‑surfaced console engineered to ISO 11064 doesn’t just look the part—it enables safer decisions, steadier performance, and a lower TCO across years of continuous duty. If you’re planning a refresh or a new build, explore Sustema’s console families  and schedule a working session  with our design team to align layouts, ergonomics, and technology integration to your operations.

About the Client The Client’s Communications Unit  is responsible for handling emergency and non-emergency calls for the city and surrounding counties. In 2020 alone, the team answered 119,898 calls (excluding 9-1-1 calls), resulting in 35,935 calls for service .   Staffed with a 9-1-1/Communications Manager , 4 Supervisors , and 12 highly trained Communicators , the unit manages all 9-1-1 calls , prioritizes emergencies, and dispatches medical and fire calls to emergency partners. Operating under a four-platoon system , this team is the backbone of public safety . About the Project As part of the Next Generation (NG) 911 transition , our client needed to combine fire and police dispatch operations into one modern control room . The upgrade required: 10 dispatch workstation desks  for Police and Fire Services. Integration of two PSAP sites  and a collocated backup site . Accommodation for increased monitor counts  and advanced technology. Compliance with NG911 standards and ergonomic best practices. Mandatory Requirements Included: CPU cabinets  with ventilation for up to 4 computer terminals . Dual work surfaces  with height adjustability (22”–48” range). Monitor mounting systems for two rows of screens  with focal depth adjustment. Task lighting , climate control (heat/fan), and acoustic paneling. Advanced cable management  and power distribution. The Solution Sustema delivered custom Linear Transit consoles  designed for 24/7 mission-critical environments , meeting all NG911 requirements. Configuration: 5 consoles for Fire Services  (5-screen setup: 3 bottom, 2 top). 5 consoles for Police Services  (7-screen setup: 4 bottom, 3 top). Key Features: Ergonomic Design : Height-adjustable surfaces with Linak control pads  and memory presets. Technology Integration : Monitor mounting systems for multi-screen setups, Humanscale arms for flexibility. Personal Comfort : Built-in fans and heaters  for operator well-being. Power & Cable Management : Multiple power bars, USB ports, and CPU enclosures with cooling fans. Lighting : LED task lighting with dimmable controls for reduced eye strain. Storage Solutions : Boxfile pedestals with high-capacity drawers for secure equipment storage. This solution ensures fire and police dispatchers have a safe, ergonomic, and technologically advanced workspace  to manage critical operations efficiently.   The Results The project resulted in a combined fire and police control room  with an open floor layout : Fire consoles positioned on one side, police consoles on the other. A collocated backup center  for redundancy and disaster recovery. Enhanced operator comfort and workflow efficiency for 24/7 emergency response . Peterborough now operates in a future-ready dispatch environment , supporting NG911 standards and improving public safety coordination.   Ready to Upgrade Your Dispatch Center? Looking for ergonomic dispatcher consoles for your PSAP or emergency communications center ? Sustema designs custom control room furniture  that supports 24/7 mission-critical operations . 👉  Contact us today  to start building a safer, more efficient dispatch environment.

The best task lights can brighten your workspace, for easier reading and writing in the control room which in the long run is taxing on your eyes. Task lights usually don't take up much, or any, additional space on your desk since they are designed to integrate into the existing infrastructure of the control console, and they follow rigorous ergonomic guidelines to increase productivity and comfort of the user. This is especially important if you're working in a mission-critical environment and sometimes using more than one external monitor, keyboard, and mouse, as well as other professional tools, that as an operator you have to juggle through. As part of our mission to help organizations in improving functionality, design, and technology in critical environments we've researched to find the best task lights for your control consoles. Light up your control console and stay focused on the task at hand with these task lights. These task lights are designed for 24/7 operations and therefore are manufactured using durable materials, they also offer good lighting thanks to extremely high lumen output, and most importantly they can be adjusted both in position and in intensity, to illuminate as much as the operator requires. Mosso Pro mounted on a Sustema control console. The Attenzia light, designed by Novus. The "Attenzia" lamp designed by Novus stands out as one of the best task lights available for control consoles due to its impressive range of features and innovative design. It offers individual solutions to ensure every workstation is perfectly lit, thereby significantly improving overall performance and productivity. Its versatility enables users to adjust the light according to their specific needs and preferences, offering maximum flexibility in illuminating their workspace. What makes Attenzia so unique? The Attenzia lamp adopts uniform lighting concepts in accordance with HCL (Human Centric Lighting) in workplace design. The even distribution of light helps reduce eye strain and fatigue, enabling users to focus on their tasks with enhanced efficiency. The lamp's integration of smart technology further enhances its appeal. The Bluetooth function allows for seamless wireless operation, while the ability to control the light via a dedicated app adds convenience and customization options for individual preferences. One of the most distinctive features of the Attenzia lamp is its rotatable light panels, allowing for both direct and indirect lighting. Additionally, the Attenzia lamp is designed with energy efficiency in mind. Its LED lighting system boasts an impressive service life of over 50,000 hours, reducing the need for frequent replacements and minimizing energy consumption. The presence and light sensors further contribute to energy savings by ensuring the light is only active when needed. Notably, the lamp's minimalistic and award-winning design adds a touch of elegance and sophistication to any office environment. With its sleek aesthetics, the Attenzia lamp seamlessly integrates into various IT-intensive environments, complementing modern interior designs while elevating the overall ambiance. In summary, the Novus Attenzia lamp excels in providing top-notch lighting solutions for control consoles, combining the benefits of HCL, smart technology, rotatable light panels, and energy efficiency. Its design and functionality are sure to upgrade any office space, making it a worthy investment for those seeking to enhance productivity and create an optimal work environment. The Mosso Pro desk lamp, designed by Koncept. The Mosso Pro desk lamp, designed by Koncept, is a true game-changer in the world of lighting solutions. Delivering an astounding 99 lumens per watt, this lamp offers a wide range of light colors, from warm to cool and everything in between. The intuitive built-in touch strip allows for effortless continuous dimming, putting you in full control of your lighting preferences. Highly adjustable arms and lamp head, point your light at any angle you desire. Designed with both energy-saving and convenience in mind, Mosso Pro features a built-in occupancy sensor that ensures no energy is wasted by lighting up a vacant workstation. When combined with its highly adjustable arms and lamp head, you have the freedom to direct the light precisely at any angle you desire, providing unparalleled flexibility and illumination customization. Not only does Mosso Pro excel in its versatility and functionality, but it also boasts outstanding efficiency with its ultra-high efficacy of 99 lumens per watt. With 48 LEDs and a consumption of only 5.5 watts, this desk lamp provides long-lasting, top-tier performance with a rated lifespan of over 60,000 hours (L90 rating). With the simple touch of the lens, you can effortlessly change the light color to suit your mood and task requirements. From cool white light for focused work to warm, cozy tones for relaxation, Mosso Pro adapts seamlessly to your needs. The integration of an integrated occupancy sensor ensures that the lamp turns itself off after 15 minutes of inactivity, promoting energy efficiency and reducing unnecessary power consumption. When you return, the lamp automatically resumes your previous settings, ensuring a seamless user experience. Alternatively, its toggle switch lets you disable the occupancy sensor when needed, giving you full control over its functionality. But that's not all – Mosso Pro goes above and beyond by incorporating a standard USB port in its base, allowing you to charge smartphones and other compatible devices conveniently while you work. For even more advanced functionality, you have the option to equip Mosso Pro with a Wireless Charging Base (sold separately) to charge your Qi-compatible devices wirelessly. Available in sleek Metallic Black, Silver, and White finishes, Mosso Pro adds a touch of contemporary elegance to any workspace. With its 10-foot cord, you have the freedom to place the lamp conveniently wherever you desire. In summary, the Mosso Pro Desk Lamp by Koncept sets new standards for efficiency and functionality, making it an essential addition to any workspace. Experience unmatched lighting control, outstanding energy efficiency, and the convenience of device charging, all packed into one brilliantly designed desk lamp. The infinity LED task light, designed by Humanscale Design Studio. The infinity LED task light, crafted by the renowned Humanscale Design Studio, exemplifies the perfect synergy of performance and aesthetics. Its unique 'Forever Hinges,' a remarkable fusion of torque inserts and springs, ensure a balanced and effortless arm movement, allowing users to easily adjust the light to their personalized ergonomic preference. Designed with a minimalist vision, the infinity light conceals cables from view, running them internally through the precision-machined arm, maintaining a clean and uncluttered appearance. Its light's adaptability is second to none, featuring an impressive 35" arm reach and full 180-degree arm and head rotation. With effortless one-touch positioning, users can effortlessly place the light at their desired angle. Furthermore, the light is available in customizable color finishes, seamlessly integrating into any design aesthetic or work environment. At the core of the Infinity task light lies its powerful and energy-efficient large-array, multi-chip LED, providing an industry-leading 1500 lux illumination. This not only ensures superior lighting output but also casts just a single shadow on the desk surface, minimizing distractions and enhancing focus during work. When it comes to energy efficiency, the Infinity light stands out with the highest efficiency LED chip on the market, consuming just 8 watts while delivering best-in-class lighting performance. To reduce visual clutter and enhance user experience, the advanced user interface of the Infinity light incorporates illuminated indicator lights. These indicators appear when the user reaches for the light and fade away after selecting their preferred brightness level out of nine available options. The 'Forever Hinges' mechanism allows the Infinity task light to maintain fluid movement and effortless positioning, setting it apart from other task lights in the industry. Its unmatched adaptability ensures users can easily adjust the light to accommodate any work scenario. In addition to its impressive performance, the Infinity task light demonstrates its commitment to sustainability and durability. Constructed from polished aluminum and highly recycled and recyclable materials, it embodies the Humanscale philosophy of doing more with less. The use of polyethylene (PE) film on the head and base instead of paint further reduces environmental impact. With a lifespan of up to 50,000 hours, the Infinity Light never needs adjustment and comes with an industry-leading 10-year warranty, assuring its lasting quality and reliability. With an array of thoughtful features and technical specifications, and various configuration options (desktop base, clamp, wall mount, slatwall mount, or floor stand), the Infinity LED Task Light by Humanscale truly sets a new standard for timeless design and unparalleled lighting performance. Elevate your workspace with this elegantly enduring and globally appealing task light for an exceptional lighting experience like never before. What should you look for in a task light? When selecting the perfect task light for your workspace, consider key features and capabilities found in the Attenzia, Mosso Pro, and Infinity LED lights. Look for innovative designs that offer uniform lighting concepts with HCL for enhanced productivity and well-being. Prioritize versatility with adjustable arms and lamp heads, allowing you to customize the lighting angle to your ergonomic preference. Seek energy efficiency with LED lighting, and maybe something that implements smart technologies like Bluetooth operation and integrated sensors for seamless control and reduced energy consumption. Choose equipment that complements the aesthetic of your center. Finally, prioritize sustainability with durable materials and long-lasting LED chips. By choosing a task light that combines these essential features, you can elevate your workstation to the next level of efficiency, functionality, and style. Are you renovating your control center? Contact our team of specialists and industrial designers to create a workspace that adapts to your needs and special requirements.

About the client The Kingston Central Ambulance Communications Centre (CACC)  is a critical hub for emergency medical services in Ontario. Covering a vast jurisdiction of 20,200 square kilometers , the center serves a population of approximately 523,787 residents . As the primary dispatch point for ambulance services in the region, Kingston CACC plays a vital role in ensuring timely and efficient emergency response across urban and rural communities. About the project To accommodate growing operational needs, Kingston CACC initiated an expansion of their existing control room setup. Previously equipped with two Sustema consoles , the center required additional workstations and structural modifications to optimize workflow and meet updated health and safety standards. The project involved: Adding six new consoles : One dedicated to the supervisor role and five configured as dispatcher workstations . Integrating a new wall section  into the existing pod of four consoles to create a defined separation between work areas. Ensuring pandemic-era spacing requirements can be met if needed , with consoles strategically spread apart to maintain safe distancing without compromising communication efficiency. This expansion reinforces Kingston CACC’s commitment to providing a modern, ergonomic, and resilient workspace for its emergency response team.   About the solution To meet Kingston CACC’s operational and ergonomic requirements, Sustema provided Transit Dispatcher Consoles in a cockpit configuration , specifically designed for Public Safety Answering Points (PSAP)  and 24/7 mission-critical environments. These consoles deliver the flexibility, durability, and comfort essential for Ambulance Communication Officers (ACOs) managing high-pressure emergency calls. Each workstation was engineered to support both the operator and the complex technology required for effective dispatching. Key features include: Ergonomic Design : Adjustable surfaces powered by high-capacity actuators  and Linak modern controls with memory and display , allowing operators to customize their workspace for comfort and efficiency. Heavy-Duty Construction : Built with steel frames , high-pressure laminate surfaces , and urethane molding edging  for long-lasting durability. Personal Environment System : Integrated fans and heaters  to maintain operator comfort during extended shifts. Technology Integration : Each console accommodates up to six monitors , multiple keyboards and mice, restricted and backup radio systems , secure phone lines, and backup telephony. Cable & Power Management : Equipped with power bars , USB charging ports , and CPU enclosures with thermostatic fans  for optimal cooling and organization. Supervisor Console : A dedicated station with the same advanced features, tailored for oversight and coordination. This solution ensures Kingston CACC’s dispatch team operates in a safe, ergonomic, and technologically advanced environment , supporting their critical role in emergency response.   About the result The project resulted in a fully expanded dispatch control room designed for efficiency, comfort, and resilience. The new layout features: Eight dispatcher consoles  strategically arranged into two pods of four  and two additional consoles positioned in the corners  for optimal workflow and supervision. A modernized Operations area (“the floor”)  equipped with advanced technology running 24/7 , ensuring uninterrupted emergency response capabilities. Each Ambulance Communication Officer (ACO) now has the tools to monitor, manage, and direct critical operations from a single workstation , supported by ergonomic design and integrated technology. This enhanced environment empowers ACOs to perform their demanding roles, requiring exceptional multitasking, focus, and composure under pressure, with greater efficiency and comfort. Kingston CACC now operates in a state-of-the-art control room  that meets today’s operational challenges and anticipates future needs.   Ready to Upgrade Your Dispatch Center? Experience the difference a purpose-built control room can make. Our ergonomic dispatcher consoles , advanced cable management systems , and custom storage solutions are designed to create a safe, organized, and high-performance environment for your team. Whether you’re expanding your operations or building a new center, we’ll help you design a workspace that supports 24/7 mission-critical work and enhances operator comfort and productivity.   Let’s build your ideal control room together. 👉  Contact us today  to start your project and discover how Sustema can transform your dispatch operations.   Frequently Asked Questions (FAQ) 1. What is a PSAP console? A Public Safety Answering Point (PSAP) console  is a specialized workstation designed for emergency dispatch centers. It provides ergonomic features, integrated technology, and durability to support 24/7 mission-critical operations.   2. Why are ergonomic dispatcher consoles important? Dispatchers work long shifts in high-pressure environments. Ergonomic consoles  reduce fatigue, improve posture, and enhance operator comfort, which leads to better focus and faster response times during emergencies.   3. Can Sustema customize consoles for my control room? Yes! Sustema specializes in custom control room furniture solutions . We tailor console configurations, technology integration, and spacing to meet your operational requirements and health & safety standards.   4. What technology can be integrated into these consoles (in this case)? Our consoles support: Up to six monitors Multiple keyboards and mice Restricted and backup radio systems Secure phone systems and backup telephony Advanced cable and power management 5. How do these consoles support 24/7 operations? Sustema consoles are built with heavy-duty steel frames , high-capacity actuators , and personal environment systems  (fans and heaters) to withstand continuous use while keeping operators comfortable.   6. Do you provide solutions for pandemic-era spacing requirements? Absolutely. We design layouts that maintain safe distancing  without compromising communication efficiency, ensuring compliance with health and safety guidelines.   7. How can I start designing my dispatch center? Simply contact Sustema today . Our team will guide you through the process, from layout planning to console customization, ensuring your control room meets your unique needs.

As we wrap up 2025, we want to take a moment to say something simple and sincere: thank you . Your trust in Sustema means the world to us. We are truly grateful that you continue to choose our team year over year. Working with you allows us to create solutions we’re proud of, and we deeply appreciate the relationships we’ve built throughout the year. As we head into 2026, our commitment remains the same , designing spaces that work for you, made out of durable quality materials, and integrate seamlessly with your technology. From our team to yours, we wish you a holiday season filled with rest, joy, and good health. Here’s to a fantastic year ahead and the continued partnership we value so much! Holiday Closure Dates: Thursday, December 25 – Closed Friday, December 26 – Closed Thursday, January 1 – Closed Warm wishes, The Sustema Team