9-1-1 Emergency Communications Center Installation – PSAP

The Project:

Faced with both an aging emergency communications center (PSAP) and increasing demand for quicker response times, a leading medical response organization decided to retire an old communications center and build a next-generation tech-savvy replacement. The 911 communications center is responsible for handling 24/7 emergency telephone responses and offering medical assistance to callers. Sustema was selected to undertake the project as the preferred supplier following a tendering process among major manufacturers.


To assure maximum coordination, Sustema’s certified installers synchronized their work with a cabling company, electricians and IT technicians to optimize the time required to install the consoles. The modular design of the Transit Series facilitates access to the console components. The integration of IT equipment, cabling, storage units, and power distribution was done efficiently and rapidly.