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- Kent State University Dispatch Center Modernization: A Case Study
Installation No. 25936 “The dispatchers are loving the new setup in the room. The desks are performing wonderfully. Thank you so much again for your help throughout the process!” Alisen K. Butcher About the client: Kent State University, a renowned public research university, is nestled in the charming city of Kent, Ohio. With a vibrant community of over 33,000 students across its eight campuses, Kent State University is a beacon of academic excellence and innovation. The university offers more than 300 undergraduate and graduate programs, fostering an environment of diverse learning and personal growth. Kent State University takes pride in its state-of-the-art facilities, cutting-edge technology, and commitment to providing an exceptional educational experience for its students. The Project: Kent State University sought to modernize its dispatch center with advanced control consoles to enhance operations and improve overall efficiency. The project had the following requirements: Installation of four consoles: three for dispatchers and one for the supervising operator. Accommodation of specialized IT equipment and multiple CPUs within each console. Easy access for maintenance without disrupting daily operations. Ergonomic design allowing operators to adjust workstation height for optimal comfort during extended shifts, minimizing strain and fatigue. Support for six central monitors on the dispatcher consoles and dual monitor positions at opposite ends of the worksurface for the supervisor's console. Efficient cable management to maintain a clutter-free workspace and ensure easy access for maintenance. Ample worksurface space to promote operator comfort and reduce strain during long shifts. Seamless integration of specialized IT equipment, CPUs, and monitors while maintaining a clean and organized appearance. The solution: After a thorough assessment of Kent State University's requirements and preferences, our client chose our FOCUS console as the perfect solution for their new dispatch center. The FOCUS console, engineered for durability, ergonomics, and versatility, surpassed the university's expectations, guaranteeing a seamless and efficient operation. The consoles feature HPL laminate worksurfaces with PVC edging, providing ample space for two distinct zones: a primary work zone for peripherals and frequently used tools, and a secondary zone housing the monitor poles, grommet holes, and a monument system. The surface frame effectively routes cables to cable chains, ensuring a clutter-free workspace. Levelers allow for precise adjustment of the console, while a keypad controls the height of the console through lifting columns, promoting ergonomic comfort for operators. Cable chains securely manage cables during movement and separate power and data cables, maintaining organization and safety. The focus wall utilizes internal channels to route cables from one end of the console to the other, keeping them hidden and protected. Removable finishing panels provide easy access to cables and components without requiring tools. A retractable monument built into the worksurface offers convenient access to power and data outlets. Lastly, a surface anti-collision sensor , installed underneath the worksurface, prevents accidents and damage to equipment. The result: Today, Kent State University boasts a state-of-the-art dispatch center that operates flawlessly, powered by the strength of our FOCUS console system. The new center exemplifies quality, durability, efficiency, and functionality through the implementation of our FOCUS consoles. The ergonomic features of the consoles, such as height-adjustable workstations and spacious worksurfaces, not only enhance operator well-being but also significantly boost their workflow and productivity. The FOCUS console system has surpassed Kent State University's expectations, proving to be a crucial component in the successful modernization of their dispatch center. With our solution in place, Kent State University is well-equipped to handle the demanding nature of dispatch operations, ensuring a safe and efficient campus environment for students, faculty, and staff alike. Let’s get the ball rolling and find a solution that works for you With over 30 years of experience in designing and implementing cutting-edge control room solutions, Sustema has established itself as a trusted partner for organizations seeking to optimize their operations. Complete our contact form to schedule a consultation with our team of experienced professionals. Together, we will work closely with you to understand your unique needs and requirements, crafting a control center solution that empowers your operators, streamlines your processes, and sets the foundation for long-term success. Don't settle for anything less than the best – trust in our proven track record and let us help you revolutionize your control center today.
- Renewing a 911 emergency center with future-proof dispatch consoles – Case Study
Installation No. 23442 About the client “There are 1000 calls a day in the Emergency Center.” -Yves Latreille, Operational Unit Leader at the Gatineau 911 Emergency Centre. The Gatineau 911 Emergency Center has 70 employees spread across five teams. During each work period, eight to ten operators are on the floor prepared to answer the 1,000 daily calls the centre receives. About the project Our client required 12 control consoles for its renewed emergency center in the city of Gatineau. These consoles were required to fulfill strict ergonomic guidelines like the APSAM guidelines and were required to be future-proofed so that the center could implement new technologies such as the Next Generation of 911 that is currently being adopted throughout North America. About the solution Our client chose our Transit Series of control consoles to build out its new emergency center. This entailed the design and manufacturing of 12 ergonomic workstations for the primary center that would serve as the backbone of 911 dispatch in the Gatineau region. Our dispatch consoles fulfill the technical and ergonomic requirements since they are built using heavy duty materials. The steel substructure that supports the weight of the equipment and plays a pivotal role in cable management, is made from 12-inch gauge steel. While the dual worksurfaces are made from high-pressure laminate which is scratch, stain and impact resistant. It is a thick material that is also stain resistant and anti-static, creating a durable workstation that stays clean and looks professional. The furniture for this center is designed in the “cockpit” configuration , and each console occupies a footprint of 76 by 76 inches. They feature a double work surface with electric height adjustment, with individual controls that are independent from one another. With its innovative wall system, our consoles offer an efficient cable management solution for data and telephone cables. By routing cables along dedicated electrical raceways, our dispatch consoles maximize access to the interior of the console and reduce obstacles in cable management. Removable panels provide easy access to cables and maintain a clean aesthetic in the center. Contributing to an efficient cable management system is the 12-inch gauge steel substructure underneath the worksurface. Cables run along the substructure from the CPU enclosures all the way to the worksurfaces to power monitors, tools and other IT equipment like the dispatch console. To power the IT equipment, the powerful height adjustability actuators , and the personal environmental systems, there are 3 power bars located underneath the work surface itself, and an electrification system included in the control consoles, enabling 2 separate dedicated circuits of 15A each. The Dual CPU enclosures are big enough for 2 Mid Tower PC’s placed side by side, equipped with steel trays for maintenance, rackmount functionality with ventilation grills. The entire console is industrial grade and manufactured for a 24/7 usage. Including the worksurfaces, the steel underneath and all the accessories. The worksurface can easily support 6 monitors of 24 inches, 4 in the forefront and 2 in the secondary level. These monitor arms are adjustable and future proof, also there is no tool required to make adjustments for the different operators. Adding to the versatility of the system, the worksurface includes a retractable monument port system offering direct access to data and power without having to open the CPU enclosures. This system includes ports for USB, power supply and a special port for the CAT5 network. Each console is equipped with a personal environmental system to control the light intensity, cooling and heating, on the worksurface. This system allows direct and precise control of the 2 task lights with a 4400k with warm and cold light, as well as the cooling fans and the heaters installed on the bottom of the console. All consoles are also equipped with our Console Alert system , which sends a distress call from the console to the supervisor and enhances the center’s crisis management capabilities. This system is connected to a status light (which is itself compatible with the Solacom system), and includes the following colors: white, green, yellow and red. Each one indicates the status of the console: Busy, Alert activated, Administrative phone call and in an emergency call with alert activated. Between every 2 consoles there is a 36 inches space, where the cables run through a shared wall system to help keep a clean environment with superb cable management. This space is also occupied by a small cabinet with 2 drawers for documents and personal items. About the result Using our heavy-duty consoles , 911 telecommunicators can handle an increased amount of emergency calls while working in a comfortable workstation that adapts to the user’s needs. Equipped with state-of-the-art consoles, the SPVG allows its employees to have the best possible working conditions. The ergonomic features and the technology integrations help reduce stress and reduce burnout. Since our dispatch consoles are designed to be future-proofed, they enable telecommunicators to quickly implement new technologies and IT equipment without increasing downtime. Something that comes in handy when NG911 is just around the corner. Let us help you build a control center solution Sustema has more than 30 years of experience in designing and building specialized furniture for control rooms. We have helped multiple PSAPs throughout North America to modernize their control rooms and provide their operators with state-of-the-art dispatch consoles. Contact us to get the ball rolling.
- How to build a sleek security control room for a luxury shopping mall
Installation No. 25756 About the client Our client, a real estate development and management company, embarked on a transformative project in Montreal aiming to blend residential, commercial, and entertainment spaces. This world-class district features 170 stores including 60 restaurants and cafes. In later phases of development, office towers, private residences and several collective infrastructures will be added to this project. About the project To complete the first phase of the most important private development with mixed use in North America that is also 100% carbon neutral, our client required a sophisticated centralized control room solution . The goal of the center is to provide operators with real-time control and monitoring capabilities, enabling seamless surveillance across the entire complex. About the solution To support everyday use and large-scale events inside the new shopping center, including surveillance of retail environments and the comfortable lounge areas, our client chose our Transit control console . Our client required a 3-desk setup, where each control console is equipped with 3 monitors mounted on adjustable monitor arms. These monitor arms are supported by the durable worksurface which also includes grommet holes for cables to pass through. Everything is supported by a heavy-duty, steel-reinforced substructure. Security control consoles by Sustema Inc Our client chose our control room furniture for its technology integration capabilities and its ergonomic features. The work surfaces are height adjustable and can store individual settings for different users. They also include easy access to power and data right on the worksurface itself thanks to a retractable monument outlet which connects to the CPU enclosures underneath. The heavy-duty actuators allow for quick adjustments and the cable chains protect all cables while the console is in motion. Inside the substructure there are many electrical raceways that separate cables into power and data, to minimize interference and to simplify cable management. The IT equipment is stored inside 2 CPU enclosures which are secured under lock and key. They offer easy access for IT maintenance thanks to steel sliding trays. About the result Our client enjoys a state-of-the-art surveillance control room equipped with ergonomic furniture and high-tech solutions. The Transit Console creates a clean workplace with reduced clutter thanks to its wide worksurfaces. Operators can stay focused thanks to the ergonomic features like height adjustable worksurfaces which promote movement throughout the day. But this feature also allows different users to work comfortably at the same station throughout the day. The 3-console setup creates a wide worksurface for different operators to collaborate while at the same providing an individual workstation that adapts to their needs. The reduced footprint of the console allows it to maximize the floor space available by creating an IT intensive environment. The steel reinforced substructures ensures that critical data continues to flow uninterrupted so that operators can keep tabs on the complex architectural layouts of the building. Let’s start building a security control room solution that addresses your needs and requirements With over 30 years of experience in designing and implementing cutting-edge control room solutions, Sustema has established itself as a trusted partner for organizations seeking to optimize their operations. Complete our contact form to schedule a consultation with our team of experienced professionals. Together, we will work closely with you to understand your unique needs and requirements, crafting a security control center solution that empowers your operators.
- Building control room consoles for a power station
Installation No. 25785 Control room consoles for thermal power station by Sustema About our client: Our client, Sustana is an industry-leading producer of quality fiber-based products and services, built on a solid commitment to sustainability and continuous improvement. They operate with the highest environmental standards and are recognized as the sustainability leader in their markets. About the project: The objective of our client was to renew the aging control room used for the thermal power station at one of their paper mills, which is a building with a legacy of more than 140 years. Learn more about the paper-mill here . The old furniture no longer met the ergonomic requirements necessary for their operations, and it lacked many modern features of control room furniture. Part of the requirements was to improve employee well-being with a more comfortable solution. Ergonomics and accessibility played a huge role in driving the design process of their new control room setup. Before, the control room was equipped with 2 large wooden desks placed next to the windows overlooking the production area. Since they wanted to preserve the overall arrangement, our client chose our Focus system because of its versatility, its reduced footprint and the exceptional cable management capabilities it provides. Old control room furniture before the upgrade. The setup consists of 6 monitors of 19inches with different purposes, overlooking the production area. Before, they were simply setup on top of the wooden desk but with our solution, the monitors can now be mounted on a slat wall for better organization and a clutter free workspace. Each monitor is mounted on a sturdy monitor arm which is secured to the slat wall system. This wall supports the entire console and its substructure integrates electrical raceways for cable management. Modern control room consoles for power station by Sustema All cables, and the IT equipment are stored inside the CPU enclosures of the wall system. Completely out of view and in a secure location. The Focus wall system also integrates a monument outlet system , which provides access to data and power directly on the worksurface – these ports are intended for temporary connections. To ensure IT management is simple, the wall system features panels which can be removed without tools. Features of control room consoles for power station by Sustema To maximize the floor space available, our client required a workstation with a total length of 157 inches, where one row of 5 monitors would be mounted on a linear worksurface. But, this workstation would be part of a continuous worksurface with a 135°angle. Our Focus system can create this combination with a linear console and a cockpit console , connected with a junction post. Topview control room layout diagram for power plant by Sustema Next to the large worksurface, our client also required a small linear console equipped with a single monitor, the same wall system and all of the ergonomic features and accessories. To address the lack of ergonomic features, the Focus system can also incorporate a urethane edge so that operators working long hours can work comfortable since it helps to reduce strain related injuries. About the result This transformation has brought numerous benefits, enhancing both operational efficiency and employee well-being. Modern control room consoles for power station by Sustema Enhanced Ergonomics and Comfort The previous setup with large wooden desks lacked ergonomic features, leading to discomfort and potential strain-related injuries for operators. The new Focus system incorporates a urethane edge, providing a comfortable working surface that reduces strain during long hours of operation. This ergonomic design is crucial for improving employee well-being and productivity. Improved Organization and Accessibility The control room now features a slat wall system that supports six 19-inch monitors, each with a specific purpose. Previously, these monitors were simply placed on top of the desks, creating a cluttered workspace. With the new setup, monitors are mounted on sturdy arms attached to the slat wall, resulting in a more organized and clutter-free environment. This arrangement not only enhances visibility but also makes it easier for operators to access and manage their workstations. Exceptional Cable Management One of the standout features of the Focus system is its exceptional cable management capabilities. All cables and IT equipment are securely stored inside CPU enclosures within the wall system, completely out of view. This not only improves the aesthetics of the control room but also ensures that cables are protected and easily accessible for maintenance. The integrated electrical raceways and removable panels simplify IT management, allowing for quick and tool-free access when needed. Versatile and Space-Saving Design The client's requirement for a versatile and space-saving solution was met with the Focus system's reduced footprint and modular design. The new workstation spans 157 inches, with a row of five monitors mounted on a linear worksurface. This setup is part of a continuous worksurface with a 135° angle, seamlessly connecting a linear console and a cockpit console via a junction post. This design maximizes the available floor space while maintaining the desired arrangement overlooking the production area. Integrated Technology and Accessibility The Focus wall system integrates a mount outlet system, providing easy access to data and power directly on the worksurface. These ports are intended for temporary connections, ensuring that operators can quickly and conveniently connect their devices as needed. This integration of technology enhances the overall functionality of the control room, making it more efficient and user-friendly. In summary, the new control consoles have significantly improved the operational efficiency, organization, and comfort of our client's thermal power station control room. The Focus system's ergonomic design, exceptional cable management, versatile layout, and integrated technology have transformed the workspace into a modern, efficient, and comfortable environment for the operators. Modern control room consoles for power station by Sustema Are you looking for control room furniture solutions? The implementation of our Focus system has revamped the control room at our client's thermal power station, enhancing ergonomics, organization, and overall efficiency. This modern, versatile solution not only meets the operational needs but also significantly improves the well-being of the operators. If you're looking to upgrade your control room with cutting-edge technology and ergonomic design, don't hesitate to contact us . Our team is ready to help you create a workspace that boosts productivity and comfort. Reach out to us today to learn more about how we can transform your control room!
- Maximizing Floor Space with 911 Dispatch Consoles: A Case Study
Installation No. 26578 About the Client Our client is a police regional service that covers a population of over 800,000. As leaders in community safety, they work with all members of the community to proactively address future challenges in their jurisdiction. About the Project Floor plan of dispatch center, by Sustema The goal was to upgrade their control room furniture with modern dispatch consoles that complied with their strict requirements, including: Heavy-duty technical furniture, purpose-built for mission-critical environments. Respondents with at least 20 years of experience in heavy-duty technical furniture. Compliance with ANSI/BIFMA x5.5-2021 Certification . Excellent support services and servicing of the consoles. Cable management solutions to reduce downtime. Height-adjustable work surfaces and safety stop collision sensors. Ergonomic finishes and Greenguard certification for work surfaces. Storage solutions and CPU enclosures for IT equipment as well as personal storage. About the Solution For this project, our client chose our Focus control room console and the Transit control console. Due to its versatility, the Focus console can be used to maximize floor space in small control rooms. Thanks to its footprint, equipment can be easily stored within. Our client implemented both models of control room furniture: a large 72-inch wide Transit model meant for supervisors and a more compact, 42-inch wide Focus console meant for visitors. Both consoles share the same ergonomic features, most technology integrations, and durable accessories. See the Transit and Focus consoles below, respectively. Features of Our Dispatch Consoles: Wall System Height: At least 38 inches for Visitor Consoles and 50 inches for Supervisor Consoles. Cable Management: Two levels of raceway within the wall. Thickness: 5 inches to accommodate cables. Panel Covers: Hand removable panel covers matching the color of the surfaces. Lifting System Actuators: Linak DL6 actuators with a minimum lifting force of 400 pounds. Safety: Equipped with a safety stop collision sensor on the front bottom lip of the consoles. Keypads : Digital readout displaying error codes. Worksurfaces Edging: Urethane waterfall edging . Certification: Greenguard certified. Substructure: Metal surface substructure allowing cables to pass through. Bookshelf Return Units Configuration: Two drawers on the bottom two rows and an open slot on the top row. Width: Between 36 inches and 42 inches. Color: Matching the consoles. Retractable Power Monuments Retractable: Monument units retract into the surface when not in use. Socket Inserts: Interchangeable socket inserts for four slots: Standard 110-volt socket, USB Power, USB-C Power, and HDMI. About the Results After installing Sustema’s dispatch consoles , our client transformed their aging control room setup into a modern 911 dispatch center capable of live monitoring of operations such as raids, warrant searches, and coordinated air surveillance. The Transit consoles are operated by supervisors who can manage these complex operations efficiently, while the Focus consoles provide visitors with a compact and ergonomic workspace. Get Started with Your Control Room Upgrade! Are you looking to upgrade your control room with state-of-the-art dispatch consoles? Contact us today to learn how we can help you plan and implement a new control room setup that meets your specific needs. Our team of experts is ready to assist you in creating a functional, efficient, and modern control room environment. Reach out to us now to get started!
- Optimized 911 Dispatcher Consoles for Enhanced Comfort and Productivity
Installation No. 25428 About the client Our client is a pivotal organization dedicated to managing and coordinating multi-agency responses to emergencies and disasters within their jurisdiction. They play a crucial role in alerting and notifying appropriate agencies when disaster strikes, ensuring that resources are available and mobilized during large-scale incidents. Their responsibilities include developing comprehensive preparedness plans and procedures for effective response and recovery, as well as providing essential materials to the public to enhance community readiness. Additionally, they oversee the Emergency Operations Center, a facility that ensures coordinated emergency response during significant incidents, and maintain a strong partnership with state-level emergency management. Their support extends to local emergency management, emergency medical services, law enforcement, and fire agencies, making them an indispensable asset in times of crisis. About the project The project involved the construction of a backup 9-1-1 communications center designed to enhance operational efficiency and privacy for telecommunicators. This facility required 21 ergonomic workstations, ensuring comfort and productivity for each operator. The design prioritized ease of IT maintenance, allowing for seamless updates and troubleshooting without disrupting critical emergency services. Additionally, the layout fostered a sense of privacy for telecommunicators, enabling them to perform their duties with minimal distractions. This comprehensive approach aimed to support the client's mission of providing reliable and effective emergency communication services. About the solution Our client chose our ACCESS control console , because it met their specific requirements for their new backup 9-1-1 communications center. The 21 ergonomic workstations would be arranged in six groups of three linear consoles and three single standing stationary consoles. Each workstation needed to be equipped with height-adjustable worksurfaces, retractable integrated monuments , raised and lockable CPU enclosures with front and rear access, and LCD monitor arms mounted on the surface. The heavy-duty construction ensures mission-critical 24/7 operation, with safety features such as smooth edges and cutting-free parts. The workstations are designed with high-density particle board surfaces covered with high-pressure laminate and reinforced with a heavy-duty substructure for durability. The frames are made from cold-rolled steel and aluminum extrusions, capable of supporting up to 1200 lbs. The lifting system includes HD motors with anti-collision features, adjustable height, and an LED keypad for easy adjustments. CPU storage units are integrated into the frame, providing ample knee and leg room, ventilated bases, and programmable fans for optimal air circulation. Cable management is integrated throughout the system, with chains to protect cables during height adjustments and provisions for managing excess cable lengths. Separator panels made of frosted glass or plexiglass provide privacy, while monitor arms support multiple monitors with adjustable, rotating, and tilting capabilities, ensuring maximum flexibility and clutter-free cabling. This comprehensive solution not only meets the client's operational needs but also enhances the efficiency, safety, and comfort of telecommunicators in the backup 9-1-1 communications center. Conference table Our client also required a technology conference table , which incorporated the same technology integrations as the dispatcher consoles. The proposed conference table for the backup 9-1-1 communications center is designed to accommodate eight users and match the color and finishes of the console workstations. Measuring 106” x 48”, the table features a high-density particle board worksurface covered with high-pressure laminate and equipped with urethane edging for durability and safety. The frame is constructed from 10 gauge cold-rolled steel with a charcoal powder coat finish or aluminum extrusions, ensuring a weight load capacity of 750 lbs. The table includes a retractable integrated dual-sided monument and an advanced cable management system, providing lateral and vertical cable management capabilities. Hinged doors on both sides and ventilated shelves ensure efficient IT equipment ventilation. The heavy-duty construction is designed for mission-critical 24/7 operation, with smooth edges to prevent any sharp or cutting parts, ensuring user safety. Storage solution The custom storage solution includes an IT storage credenza and conference room file storage credenzas tailored to the specific needs of the users. The IT storage credenza measures 120” W x 24” D x 29” H and is designed to support documentation and IT servicing equipment, featuring four sliding drawers and four open shelves. It matches the surface and base colors of the consoles. Additionally, four conference room file storage credenzas, each measuring 36” W x 24” D x 29” H, are required to support training documentation. These credenzas include two pull-out drawers and are designed to match the surface and base colors of the conference table and consoles, ensuring a cohesive and functional workspace. About the result The installation of our control room furniture has significantly enhanced the working environment for both the staff and the organization. The ergonomic workstations, equipped with height-adjustable surfaces and retractable integrated monuments, provide comfort and flexibility, reducing physical strain and promoting better posture. This leads to increased productivity and less burnout among operators, as they can adjust their workstations to suit their individual needs throughout their shifts. The heavy-duty construction and thoughtful design ensure that the workstations are safe and durable, free from sharp edges and cutting parts, which contributes to a safer work environment. The integrated cable management system and organized CPU storage units help maintain a clutter-free workspace, allowing operators to focus on their tasks without distractions. The privacy panels and adjustable monitor arms create a sense of personal space, enabling operators to work more efficiently and with greater concentration. The conference table and custom storage solutions further support the organization by providing dedicated spaces for documentation, IT equipment, and training materials, ensuring that everything is easily accessible and well-organized. Overall, the new control room furniture meets all the requirements and provides tangible benefits such as enhanced comfort, improved productivity, reduced burnout, and a more organized and efficient workspace for the operators. This comprehensive approach not only supports the staff in performing their duties effectively but also contributes to the overall mission of the organization in managing and coordinating emergency responses. Transform Your Control Room with Our Expertise Experience the benefits of a well-designed control room that enhances comfort, productivity, and efficiency. Our ergonomic workstations, advanced cable management systems, and custom storage solutions create an organized and safe environment for your operators. Let us help you build a control room that meets your unique needs and supports your mission. Reach out to us today to start designing your ideal workspace.
- Upgrading a Small Operational Communications Center
Installation No. 24984 About the Project: Our client required a complete redesign of their Operational Communications Center (OCC). Their primary goals were to improve dispatcher efficiency, optimize space, and ensure ergonomic comfort for operators working long hours in high-stress environments. The Challenge: The centre needed to accommodate three dispatch consoles within a limited footprint. Each station had to support: Monitor Configuration : Each station required 8 monitors — one 32" curved center monitor flanked by multiple 24" screens. CPU & Accessories : Each station needed 3 CPUs, 2 keyboards, a desk phone, and a headset box. Wall System : Required for separation, without plexiglass. Power & Data : Route and manage cables supplied from the wall. Monitor Arm Adjustability : Articulated arms (Novus FA II and FA III) for flexible viewing angles. No Task Lighting or Personal Environmental Systems (PES) . No personal storage required : this resulted in extra leg-room for operators. The solution had to be durable, ergonomic, and easy to maintain—without disrupting daily operations. The Solution: Our client chose our FOCUS console , a trusted solution for mission-critical environments like 911 dispatch centres. Its compact design and modular features made it ideal for the space constraints of the centre. The FOCUS system is made up of two vertical posts, steel supports, and can feature aluminum slat walls which can support LCD monitors and accessories on each side of the structure. But our client opted for the LITE version of the wall system, which is more compact but still offers instant access to power outlets with the cut-outs in the panels. The FOCUS wall system also permits the anchoring of all of the system’s composites – table supports, system legs, angle junctions, and separation panels. And, it creates a seamless surface when two or more consoles are placed next to each other, which is how our client required their control room to be arranged. The power and data channels can run from one console to the other allowing cables to be routed through the consoles and staying protected inside the steel structure. This way power and data cables are kept in separate electrical raceways, ensuring cables of different voltage don’t cause electromagnetic interference with one another. The cockpit configuration of the consoles meant that they could be installed in the corners of the room to create a closed-pod layout. Giving each operator their own space, while still allowing for easy communication. The worksurface supports the weight of the monitors, which are mounted on aluminum columns, featuring a drill thru desk mount. All monitors are themselves equipped with articulated monitor arms. Two arms on the sides and one larger monitor arm on the central column, meant to carry the large 32” curved monitor. To play of the cable management capabilities of the FOCUS wall system, the high-pressure laminate worksurface is equipped with a retractable monument system with data and power outlets. It is placed at the center of the primary work area, between grommet holes that allow cables to travel to the steel substructure and connect to one of the power bars underneath. To counter the muscle strain and fatigue resulting from working long hours in a control room, the worksurfaces are equipped with urethane edging, to create a smooth surface for operators to rest and glide their arms while they work. Another feature that promotes movement and wellbeing, are the height adjustable capabilities. Thanks to the high-powered actuators underneath the worksurface, operators can adjust the control console to their preferred height. And, they can even work standing if they prefer so. These changes are easily controlled with they keypad installed on the right end of the worksurface. To keep the IT equipment secure and easily accesible, the consoles feature steel CPU enclosures on both ends, lockable and equipped with sliding trays. For storage of files and personal affects, our client required storage cabinets that matched the worksurfaces’ aesthetics and could be used to place printers and other offices supplies, as well as function as extra worksurface space when needed. The Result: The redesigned Operational Communications Center now operates with a fully integrated and ergonomic dispatch environment that directly addresses the client’s initial challenges. Each of the three dispatcher stations is equipped with a FOCUS console configured in a cockpit layout , allowing operators to work in a semi-enclosed pod that promotes focus while maintaining proximity for team communication. The consoles are connected via the FOCUS wall system , which not only anchors the structural components but also enables seamless cable routing between stations. This ensures clean power and data separation , eliminating electromagnetic interference and simplifying maintenance. The articulated monitor arms (Novus FA II and FA III) provide flexible viewing angles for the 8-monitor setup at each station, including the central 32” curved display. These arms, mounted on aluminium columns with drill-through desk mounts, free up valuable desk space and reduce neck and eye strain. Operators benefit from height-adjustable worksurfaces , powered by high-capacity actuators and controlled via integrated keypads. This feature supports both seated and standing work positions, promoting movement and reducing fatigue during long shifts. The urethane edging on the worksurfaces adds comfort and reduces muscle strain, enhancing the overall ergonomic experience. The cable management system , including grommet holes, retractable monuments, and under-desk power bars, keeps the workspace tidy and safe. The steel CPU enclosures with sliding trays provide secure and accessible housing for IT equipment, while custom storage cabinets match the console aesthetics and offer additional surface area for printers and supplies. By combining modularity, ergonomic design, and robust cable management, Sustema delivered a solution that not only met but exceeded the client’s expectations. The new OCC layout is efficient, comfortable, and future-ready, ensuring that dispatchers can perform their critical roles with confidence and ease. Are you renovating a control room? Contact us to get started. This OCC is just one example of how our specialized control room furniture solutions help public safety agencies create efficient, ergonomic, and future-proof workspaces. If you're planning a new dispatch centre or upgrading an existing one, our team can guide you from concept to completion. Contact us to explore more case studies, discover design tips tailored for 911 supervisors, and learn how to get started on your own project with confidence. Let’s build your next control room.
- Upgrading a Small 911 Dispatch Communications Center
Installation No. 27247 “Sustema has consistently demonstrated exceptional professionalism, technical expertise, and a n unwavering commitment to quality in the design, manufacturing, and installation of dispatch consoles for emergency services.” Captain Cory Almond, Barrow County Sheriff’s Office. About the Project: Barrow County Sheriff required a compact yet highly functional upgrade to their 911 dispatch center. With only two dispatch stations, the focus was on maximizing utility within a limited footprint while maintaining durability, ergonomic support, and seamless integration of technology. The Challenge: The control room needed to accommodate two dispatch consoles with the following specifications: Monitor Configuration : Each station required a row of three 24" monitors. Wall System : A heavy-duty slat wall system was required to support mounted accessories and provide structural integrity. Cable Management : Grommet holes and internal electrical raceways were needed to route power and data efficiently. Task Lighting : Each station required a task light mounted directly to the slat wall that could be precisely adjusted. Custom Cabinetry : A small custom cabinet was needed to connect to the worksurface and provide additional workspace and storage. No Height Adjustability : The worksurfaces were fixed-height, but needed to be comfortable and durable for long shifts. The solution had to be robust, easy to maintain, and tailored to the unique layout of the Sheriff’s control room. The Solution: Sustema proposed the FOCUS console system , known for its modularity and strength in mission-critical environments. For Barrow County, the system was customized to include: Heavy-Duty Slat Wall System : Thicker panels and reinforced aluminum slats provided mounting support for monitors and accessories, including task lighting. Fixed-Height Worksurfaces : Designed for comfort and durability, with grommet holes for cable routing and urethane edging to reduce strain during long hours. Monitor Mounting : Each console supported a linear array of three 24" monitors, mounted on slat wall brackets to free up desk space and improve sight lines. Integrated Cable Management : Power and data cables were routed through internal electrical raceways, separating data from power cables, in order to prevent electromagnetic interference from the difference in voltages. Task Lighting : Adjustable LED task lights were mounted directly to the slat wall, providing focused illumination which can be adjusted constantly both in position and illumination intensity. Custom Cabinetry : A compact cabinet was installed betweeb the consoles, matching the worksurface finish and providing extra workspace and storage for binders, printers, or personal items. It includes a grommet opening that allows cables to pass through. This allows equipment like a printer to be placed there. The Result: Inside the new control room layout at Barrow County Sheriff the two FOCUS consoles are arranged side by side to maximize space. Both consoles and the storage cabinet form a single worksurface for multiple keyboards and documents. By implementing the slat wall system, the workstations remain uncluttered since the monitors and the accessories such as task lights, are mounted on the wall instead of occupying space on the worksurface itself. The slat wall system not only supports the monitor array and the task light but also serves as the main component for cable management with its electrical raceways and data channels. The integrated cable management system inside the wall structure ensures that power and data cables are stay protected. But they are easily accessible for maintenance with easy removable panels. The custom cabinetry expands the workspace and storage capabilities without compromising the compact footprint of the room. Help Us Design the Next Generation of Control Rooms Every control room is unique, and so are the needs of the teams who operate them. Whether you're planning a new dispatch centre or considering upgrades to your current setup, your insights matter. Take our quick console survey to share what matters most to you in a mission-critical workspace. Your feedback helps us create smarter, more ergonomic solutions tailored for 911 supervisors and public safety professionals. Plus, you'll be the first to hear about new case studies, product innovations, and design resources that can help you get started on your own project.
- Antimicrobial Worksurface Protection
Download the brochure here . Antimicrobial H igh-Pressure Laminate: The COVID-19 pandemic has brought a new set of challenges to organizations around the world, but it has also increased the awareness of issues concerning the spread of germs and hygiene in the workplace. While properly cleaning and disinfecting high touch areas such as worksurfaces can help minimize the spread of viruses, anti-bacterial surfaces are an effective way to provide additional protection for the health and safety of employees and visitors. A reduction of up to 99.5% of microbes found on surfaces. To respond to this issue, Sustema developed a line of antibacterial high-pressure laminate surfaces and powder coated paint treatments for its products including control room consoles , 911 dispatch furniture , workbenches , and conference tables . So, how exactly do antimicrobial surfaces help prevent the spread of germs? Antimicrobials help reduce up to 99.5% of microbes found in high touch areas by avoiding the growth of microorganisms such as bacteria, and fungi. The result is a cleaner and safer work environment. If properly maintained, the antimicrobial agents can remain effective for the entire life of the product. In order to be made available to the public, antimicrobial work surfaces went through multiple tests such as the ISO22196:2011, JIS Z2801, and ASTM G21 to prove their effectiveness. Transit C-300: 911 Dispatch Console Advantages of Antimicrobial Surfaces: Kills and inhibits the growth of 99.5% of surface microbes, bacteria, mold, mildew, and fungi. The antimicrobial solution is built into the surface itself and cannot be washed away, retaining its anti-microbial properties even after washing it. In combination with proper maintenance, the silver ions additives are an effective barrier for most species of bacteria. The antimicrobial agent does not change the look of the product, with many colors and finishes available. Conclusion While the console surface represents a higher risk in terms of hosting germs and bacteria, Sustema can also provide fully-coated solutions to protect the entirety of the console to include the metallic structure. Sustema has over 20+ years of experience designing and manufacturing custom control room and dispatch furniture across North-America. For any questions or inquiries please contact us by phone at 1-800-455-8450 or by email at info@sustema.com.
- Process & Utilities Plant Control Room Console Guide 2021 | Price, Features, Design
Console Furniture For Manufacturing & Process Facility Control Centers This guide is intended to help you plan the acquisition of process control room consoles for energy and utility power plants, process control, and industrial control centers. Learn more about Sustema's furniture solutions for the process control industry. Sustema has specialized in mission-critical technical furniture for over 25 years. Our products are a natural fit for process control and utility industries owing to their 24/7 use design considerations and ergonomics which maximize the user’s comfort. We have experience with the demands of power plants, where process automation and security are paramount. We understand the critical needs of monitoring emergency and disaster situations. Our modular, ergonomic, Made-in-America design and manufacturing fully consider the needs of your plant control room. What is a Process Control Console? Consoles are the desks and workstations found in mission-critical work environments. Consoles are used inside manufacturing & petrochemical process monitoring where operators monitor operational activities for a variety of applications including control centers, security, process control, energy, utilities, transportation, even and military applications. Consoles also differ from standard office furniture due to their need to withstand 24/7 use and integrate customized IT equipment. They also differ in technology integrations such as electrically height-adjustable surfaces, cable management, occupancy sensors, CPU enclosures, power and data outlets, ergonomic design, and 24/7 use certification (among other features). Critical surveillance and communications technology are contained within vented cabinets, keeping equipment operating at optimal temperatures. Integrated cable troughs and chains are incorporated with all process control room furniture to keep power and data cables separate, organized, and protected from accidental disconnection. In conclusion, Sustema process control consoles are designed to provide users with ergonomic comfort while reducing environmental distractions to allow operators to focus on the task at hand. Process Control Console Buying Process 1) Need Recognition The acquisition of process control consoles often involves multiple stakeholders coordinating the project. Here is a short summary of what you can expect during the console buying process. The existing console furniture does not meet the current or future needs of the control center in terms of technology and/or ergonomics. This may be due to several factors including: Moving out to a new location Consoles are outdated in terms of ergonomics or functionality Consoles do not meet your new IT requirements Poor cable management Void or soon-to-be expired warranty on consoles 2) Free Consultation At this stage, you have identified the need for new consoles and started researching potential console providers. Contacting process control console manufacturers is the first step to help you better assess the different options available in terms of product design, service, and pricing. At Sustema, our team of experts will help you throughout the process and recommend the best solution pour your power plant or process control center. 3) Needs Analysis Some of the topics discussed with process control console manufacturers in this stage include the project scope, console features, and budget. Most manufacturers have a comprehensive list of questions to help them better understand the scope of the project. Questions might include the number of workstations required, room dimensions, and the number of monitors and users. At Sustema, we take the time to understand your needs so we can offer the best possible solution for your control center. We can have virtual meetings with your team members and guide you through a virtual showroom to showcase the different console models and features. 4) Control Center Console Design Process Step 1: Floor Plan & Technical Features After we get a clear understanding of your needs, your Sustema representative will prepare and send the design criteria to our design department. Our team of industrial designers will recreate your floor layout and renderings of the new consoles based on your requirements. Once the preliminary designs are completed, you and your team can review the proposed layout and get back to us with any questions or drawing modification requests. Sustema is proud to be recognized for the degree of customization we offer our customers. Step 2: Design & Color Choice When the technical design stage is completed, Sustema offers a wide variety of colors and styles to choose from to match the interior design of your facility. Multiple options are available for the work surface finish, edge styles, CPU enclosures, accessory colors, and more. 5) Purchase Order (P.O.) Once the final drawings are signed and approved, Sustema will start the manufacturing process. The timeframe of this stage often varies as different departments in your organization may be required to approve the purchase order (P.O.). 6) Manufacturing Once the P.O. is received, it will take approximately 8-10 weeks to manufacture the consoles. Consoles are then pre-assembled and tested at our facility for quality assurance. Throughout the process, the Sustema representative will stay in contact with your team to provide updates and answer any questions that you may have. 7) Installation At this stage, Sustema’s representative and project coordinators will help you plan the installation at your facility. Sustema will take care of all the logistics with other contractors to ensure a smooth and easy installation. Our team of certified installers has security clearances to some of the most secure facilities and can also take additional site-specific training to meet your safety protocols. 8) Warranty Sustema stays committed to providing the most advanced and ergonomic console solutions. With over 20 years of experience in the industry, we are now one of the leading console manufacturers in North America. Sustema offers a limited lifetime warranty on its control room consoles. How Long Does it Take to Receive the New Consoles? While no two projects are the same and timelines may vary, having a specific date in mind to have the project completed can make it easier to "reverse engineer" the whole process and determine when consoles need to be ordered. On average, it takes approximately 8-10 weeks to receive the consoles at your facility from the date that the designs and purchase order (P.O.) are approved. Tip of the Day: By having a specific date to complete the project, it becomes easier to "reverse engineer" the whole process and know when consoles need to be ordered, installed, and operational. Example: For example, if the center needs to be operational by January 1, 2025, the P.O. and final designs must be approved by the second week of October 2024 at the latest. What are the different types of process control consoles? Types of Consoles When it comes to control centers, no two facilities are the same. Room dimensions, IT/power requirements, the number of users, the number of LCD monitors, and even the type of application will almost always differ. These elements will all have an impact on the final design and features of the console. For instance, one of the main differentiators when designing a console is the number of worksurfaces. Some consoles will have two surfaces to allow for a separate monitor and keyboard surface, whereas others will only have one. On the following pages, we will go over the key differences between the two options. Single Surface Consoles Single surface process control consoles like the Focus C-200 Series are available in two formats: fixed work surface or height-adjustable work surface. The number of monitors, CPUs, and other IT equipment needed on the console will influence the type of surface that it will require. This is why it is important to understand how the console will be used by the operators. Other factors may include the amount of time spent by the operators at their workstations, the cable management system, and power requirements. Consoles with a fixed surface require a sturdy leg system to support the IT equipment, CPU monitors, and work surface. Sustema uses a metal base structure for all of its consoles to ensure the stability of the workstation over time. The leg system is mounted to the console’s back wall which also serves as a cable management system. Inside the wall, you will find separate cable raceways through which the power/data cables, power bars, and telephone/radio lines will be stored. CPU enclosures are attached directly to the lower base of the wall and are easily accessible underneath the console for troubleshooting. The wall system not only serves as a support but can also be used to integrate power/data outlets. The wall system can also be used to mount accessories such as phones, laptops, and file holders, and monitor arms. Dual Surface Consoles Dual surface control center consoles offer the greatest flexibility in terms of ergonomics, functionality, and technology. The electrically height-adjustable surfaces can be raised or lowered independently from each other, enabling users to set their preferred height for monitors and for their mouse and keyboard. In other words, the primary surface serves as the workspace for users, and the secondary surface serves as a support for the monitors. Since users can set their preferred height on each surface, dual surface consoles offer a more comfortable work experience in both the sitting and standing position. Dual surface consoles like the Transit C-300 series also integrate a cable management system inside the CPU enclosures and underneath the console surfaces. The CPU enclosures are secured, ventilated, and can host all the IT equipment required for 24/7 work environments (such as KVMs, 19" rackmounts, and multiple power bars). Types of Floor Layouts Process Control Room Floor Layout & Configurations A key element to consider when designing furniture for control centers is the way in which the layout can maximize the efficiency and workflow of operators. The console shape, design, and dimensions can all have an influence on the floor layout configuration. Other elements to consider include the number of users on each workstation, the foot traffic during work hours, the required power and data sources, and even the way in which people need to collaborate with each other in the workplace. Custom Floor Layout Configurations Tangible factors like electrical and ventilation have to be considered when planning your process control center layout. Equally important are intangible elements such as acoustics, lighting, interior design, and the overall atmosphere of the room. Is there anything working against team collaboration in the plant? For example, the position of the furniture and the design of the alleys. Can a supervisor see all operators in the control center? Can they walk to them in a realistic and direct path? How Much Do Process Control Consoles Cost? Built exclusively for mission-critical work environments operated 24/7, 365 days a year, consoles require high-quality materials that can withstand intensive usage. Typically, depending on the level of customization, built quality, and service, control consoles in the United States and North America can cost anywhere between $2,000 and $40,000. Process control consoles also need to be designed to integrate different types of equipment such as computers, cables, and multiple monitors without affecting the workspace of the operators. For instance, height-adjustable consoles minimize stress on the body that comes from working 10+ hour shifts in a sitting position. Standard office furniture, on the other hand, is meant to be used for 7-8 hours a day by one user and handle minimal IT equipment. When considering upgrading your process control furniture, it is important to have a long-term mindset. You will be investing in equipment that will last 10–15 years before your next furniture upgrade. It is also important to keep in mind the needs of the end-users, the IT staff who will be in charge of working with the furniture, and oftentimes others, such as architects if it is a new building project. Process Control Console Price Ranges < $4,999: Standard Process Control Console At this level, manufacturers mostly provide one-size-fits-all solutions with limited customization. Process control consoles are equipped with fixed or standard height-adjustable surfaces, equipment storage, cable management, and ergonomic monitor arms. However, some suppliers can work within client budgets to provide competitive prices while also offering higher customizability. $5,000 — $19,999: Advanced Process Control Console In this price range, console manufacturers are highly specialized and can provide custom technical furniture to fit their customers’ needs. These services go beyond simply manufacturing process control consoles and provide a turnkey solution: integrating specific features, taking care of logistics, and installing the consoles at the facility. Process control consoles can be equipped with height-adjustable surfaces, computer and personal storage, and integrated cable management. Consoles also include modular capabilities to allow expansion of the IT systems over time. Personal Environmental System: Provides operators with the ability to control air, heat, height, and lights at the touch of a button on a user-friendly screen display. Alerting & Notification System: For larger centers where communication among crew members and managers is more difficult, the Alerting System enables operators to request assistance from managers directly on their console. Programmable LED Status Light: Visual light displaying the call status of plant operators. Power outlets & USB ports Limited Lifetime Warranty $19,000 — $39,999+: Premium Console Process control and power plant console furniture in the upper tier include all of the features mentioned previously under the previous tiers but also offer the highest degree of customization This may require manufacturers to develop new products for clients, such as new software applications, to be integrated within the furniture. Smart technologies are driving this segment and changing the way in which highly advanced control centers operate. Smart Technologies & IoT Antimicrobial worksurfaces Acrylic cable management covers Personal Environmental System Upgrades LED Systems Custom Features About Sustema Function, Design, Synergy, Ergonomy Founded in 1996 as a systems integrator company, Sustema has over 20+ years of experience designing specialized furniture solutions 24/7 for mission-critical environments and operations. We specialize in manufacturing control rooms & dispatch consoles, video walls, technology meeting tables, and tech benches tailored to our customer needs. Contact us at info@sustema.com for any inquiries. What We Offer Services Free design and consultation service Project management services Installation services In-house manufacturing Control room fit-outs Products Fixed consoles Height-adjustable consoles Video walls Technical workbenches Conference tables Datacenter enclosure Accessories 24/7 chairs Alerting systems Storage solutions Monitor and equipment mounting Task lighting Plexiglass dividers Features Cable management and maintenance solutions
- Broadcast Control Room Console & Furniture Guide
Broadcast Console Furniture Fundamentals of Designing a Broadcast Control Center What is a broadcast control room? Broadcast control rooms allow for multiple people such as the producers, director/switchers, camera shader, and audio engineers to all be in one room and easily communicate with each other. Well-designed production rooms should also enable the production team to see everything that is going on in the main room, on the event screens and on the live streams. This is where large multi-view screens and video walls come in handy. Sustema specializes in designing and manufacturing both control room console furniture and video wall systems so that the technical team can customize their workflow and work area for their specific needs at any given time. Consoles & Furniture – With all the cables, and servers in a control room- it’s important to have control room furniture which keeps knobs and dials near your fingertips- while keeping the cables accessible but out of sight. Control Room Video Wal l – a variety of reference monitors hung on a custom bracket- this helps your control room team visually manage all the video and audio components in a broadcast. Fixed-Height, Single Surface, L-Shaped, Broadcast Console Integrated Cable Management Determining all the termination locations in the production room facility is critical. Broadcast designers should consider the conduit pathways between all of these locations to ensure adequate camera support or communication challenges for the TV production crew. Taking time to review the cable management system will also help eliminate unnecessary or incorrect cabling, saving your client significant amounts of money and eliminating huge headaches for production crews when it’s time to go live. Sustema's technical furniture and video wall solutions for broadcasting centers integrate cable management systems to store and run all the equipment and cables used for production. Height-Adjustable, Single Surface, L-Shaped, Broadcast Console Ergonomics Broadcast control room are often set up with numerous groups of computer monitors where the production crew can monitor their patients. Over time, working on fixed prefabricated desks or benches can result in a lack of efficiency due to the uncomfortable workstations and a load of complaints from the staff For this reason, planning to build or update your broadcast control room requires an understanding of the design criteria and best ergonomic practices before getting started. Sustema's professional team of industrial designers, installers, and customer support staff will work alongside you every step of the way. Some considerations include not only the ergonomics of the desks but also their functionality. For this type of situation, the desks need to accommodate multiple CPU monitors, power and data cables, telephones, printers, barcode scanners, keyboards, mice, KVM switches, speakers, and routers. The desks also need to properly handle the weight of all necessary equipment, be able to provide vertical and focal depth monitor adjustment, and be able to raise and lower their surfaces to fit any individual. Fixed-Height, Single Surface, Linear, Broadcast Console Broadcast Control Room Design Checklist The process of selecting a broadcast control room furniture manufacturer may seem overwhelming at first but Sustema's team is here to guide you throughout the process. Here is a question checklist to start narrowing down the basics How many people will be using this room on average? Is there an assigned project manager or an architect? Has an ergonomist approved your project? Are there work-related injuries that need to be addressed? What are the current issues with the room? What is your budget? What is your timeline? What equipment will be used on the desk? Where is the power coming from? Is this a new build or a remodel? Where will the main room located? How many monitors will there be on the console? How many monitors will there be on the video wall? These are all great questions to ask yourself and your team which will help you clarify the functionality of the room and its impact on the production crew working in the room. This will also be beneficial when the time comes to talk with furniture manufacturers. How Much Do Broadcast Consoles Cost? The best broadcast consoles and workstations not only deliver optimum comfort but also enables greater coordination and collaboration among the team. Broadcast consoles and workstations can cost anywhere from $4,999 - $19,999+. The price will be determined by the level of customization, service, and features required on the console. Feature Examples: Dual-surface height adjustment User height pre-sets Focal depth adjustment for monitors USB connection trough for convenient keyboard and mice connection Personal climate control heaters and lights, cooling fan at the desk LED task lighting Premium cable management USB and power outlets on the desk surface Side work surfaces Paperwork storage Height-Adjustable, Linear, Broadcast Console What Should be Included in a Broadcast Console Furniture Quote? When receiving quotes for new broadcast desks, console manufacturers should include all the feature costs, installation fees, timelines, plans. Other things to include are as follow: Payment terms Freight costs and fees Installation and labor costs and fees Applicable warranty breakdown Console Manufacturer Turnkey Solutions, From Design to Installation At the end of the day, building a lasting professional relationship with your furniture manufacturer is the key to completing the ideal telemetry room. Sustema has the experience and can help guide you through the process. Sustema offers a team of professionals to handle every detail of your project from start to finish including: Sustema is simply the best dealer and systems integrator for installing and supporting large-and-small broadcast studios, mobile trucks, and fixed facilities, as well as fly pack and remote production systems. Our success in designing, installing, and supporting broadcast systems and studios comes from our eclectic and experienced team that successfully installs a broad range of audiovisual, post-production and broadcast system solutions. Free Interior design space planning, measuring, and consultation to make sure your space meets current ADA and fire code clearances. Experienced Sustema employed installers. A friendly, dedicated 24/7 customer support team. In-house manufacturing and warranty. Sustema has over 25 years of experience in the industry designing and manufacturing custom-made consoles for 24/7 and critical applications. Contact us if you have any questions regarding our products or services at info@sustema.com.
- Utility, Power Plant Control Room Consoles & Furniture (Pictures)
Power Plant & Utility Control Room Console Manufacturer in North-America Utility and power plant control rooms often function 24/7 all year-long. To do so, power plants and utility companies follow strict employee rotation schedules that can sometimes overlap to ensure the least amount of downtime. However, the furniture and other immovables still need to withstand 24/7 use while still offering the flexibility to easily adapt to the high-paced and ever-changing environment of the power plant or utility company control rooms. Sustema Inc. has over 25 years of experience offering a wide selection of utility control room furniture that can be tailored to your specific needs in terms of dimensions, functionality, style and design. What's Included with Control Room Consoles? Control room consoles for power plants and utility companies can vary in terms of size, functionality, design, and price! For instance, certain applications ma require operators to monitor more than 10 computer screens per workstation using 4 CPU's in the background while another one may only require 4 computer screens using 1 CPU. The following list describes different elements that can be included on power plant and utility furniture. Multiple CPU, KVM, Equipement Storage Single or Dual Surfaces Linear, Cockpit, L-Shape Console Style Fixed or Height-Adjustable Surfaces Seamless Cable Management through hidden yet easily accessible raceways and beams On Surface, Custom-made Buttons Fans, Heaters, Speakers, Task Lights Adjustable Monitor Arms Power, USB, VGA, Outlets Plexiglass Protectors Personal Storage Space Power Bars Sliding CPU Shelves Ventilated CPU Enclosures (Active Fans) Custom colors and textures Urethane, PVC Edges Power Plant & Utilities Furniture Installations (Pictures) Browse Sustema's online control room console catalog to see our wide variety of furniture solutions. Our consoles can be tailored to fit your space and facility aesthethics while remaining the most ergonomic and functional work area for a 24/7 environment. Sustema | Modern Console & Technical Furniture Solutions Sustema has extensive experience with the demands of power plants and utility companies, where process automation (i.e. Distributed Control System) and security (i.e. Condition Monitoring) are paramount. We understand the critical needs of monitoring emergency and disaster situations. Our modular, ergonomic, Made-in-North-America design and manufacturing fully considers the needs of your control room. What we offer: 100% free consultation services In-house design with unlimited client reviews (renders & floor layouts) In-house manufacturing and testing facility for quality assurance Shipping & installation services Customer service and console maintenance Years of experience working with power plants and utility companies supplying furniture for their control room environments have helped us understand the industry’s unique needs. We specialize in designing and manufacturing the best possible control room solutions for our utility industry clients, selecting and installing high-quality furniture materials that are designed to function with complex technological setups in 24/7 work environments. Sustema consoles are designed to be mounted with large monitor arrays, multiple computers, and power & data cables while maintaining a commitment to sleek aesthetics and great functionality











